I think most or perhaps all can be preventable, though not always.

Definitely make sure you don't use force on the laptop, including on the hinges or spill anything on top or inside of it.

Keep up with updates both on drivers and on Windows updates.

Change out the thermal paste at least once every six months or so, just to be on the safe side, unless you have something like a Dell G15 5510, in which that wouldn't be necessary given how strong its fans are.

Clean out the fans with a dustblower and/or cloth, but make absolutely sure you unplug the battery first, and that also goes for when you change the RAM or storage.

Don't let the laptop go through thermal throttling often, or it will deteriorate. A cooling pad could help with lowering the temps if the thermal paste isn't enough.

I worked on and built PCs for a long time now. While 1-3% of people will end up with a laptop that has some component on it fail in the warranty period, most people who end up with laptop failures simply fails to do simple maintenance or simply broke their computer.

From the top, laptops drop, get knocked over by children, get snagged by the power cord etc. Even if there is no visible damage, something can break. Laptop hinges are often mounted into a block of plastic or composite metal that is then glued to the chassis. On cheaper laptops you will eventually have one of the mounts begin to crack from wear.

Laptop monitors are also hella fragile, especially where the driver board and connector is. Monitors also transfer their shock so that a drop to the top left corner could damage something on the bottom of the monitor where it meets a hinge.

Then there is dust. I just had a fan break down on my ROG STRIX. To be fair, I didn't appreciate how small the fans were on my laptop compared to the 3000+ RMPM they spin at. And the turbo fans are wholly unserviceable so if you do not spray the dust out it will get into the magnets and impede the fan from spinning.

Also, bad electricity can also do in components on a laptop. I used to use a Lenovo Yoga on the Surface platform and I traveled all over the world with it. But as I used it in my cars from the lighter socket, all of the daughter boards failed one by one and eventually I had to get a mobo from ebay to keep it going. The monitor on that laptop was a champ tho, but I did get my money's worth. An inline surge protector would go a long way.\

Lastly, even if your favorite laptop bag has a pouch for your gaming laptop, you still need a protective sleeve. The gaming laptops are still really heavy and lugging them around will eventually erode the lining in your backpack. When you sit your bag on the ground, the corners of the laptop may still impact the ground through the backpack.

TL,DR: Weight, Speed, Price. Pick two.

I have not faced any of these issues (5 years+). Protect it from dust and never close it after playing high-end games because of heat. (Also not when it's dusty). Changed my thermal paste 3 times in 5 years (not a heavy user). Also cleaned the fans as well. Battery health reached 50% because of express charge. (Use adaptive mode or AC mode if you play games frequently.)After 5 years of usage, I imported its original battery and installed it (so thankful for it).

Model - Dell G5 SE Cpu - Ryzen 4800h Gpu - Rx5600m (8gb) Ram - 16gb Storage - M.2 512gb and 1tb additional m.2

Preventable if you're not like me who's constantly on the move and have to open/close their laptops every time I am out and about.

Otherwise 8/10 times.

Many issues can be prevented by taking proper care of your electronic devices in general. I can't tell you how many laptops I've seen where you realize the person has never used a microfiber cloth, screen looks all smudged up, keyboard is beyond greasy, vents are full of dust.

Part of it is consumer education and part of it is some devices needing more than average TLC. I've not really seen companies explain to customers on how to take care of their devices.

Largely it seems like people expect to just be able to turn on their device and things work flawlessly for years and years. If you're taking about a device like a MacBook Air, that could be fine since there's no fans to fail and Apple does a great job at battery health management, but on the PC side it's not the case.

Failing hard drive or ssd for sure.

Reduced battery life.

Not much else.

10 year ago,i purchased sony vaio e series,not a single problem,its hard to believe but hinges on sony is very durable,still super good like brand new 14 months ago i purchased dell Inspiron 3501,not a single problem yet

just because its budget laptop doesn't mean they are not durable

Definitely hinge breaking. Laptops at this price point often have cheap crappy build quality.

Low battery capacity.

Shitty build quality or parts falling off.

Keyboard failures due to keys snapping off.

Cooling issues as the system is just barely enough to support the system.

Color reproduction quality: 45% NTSC to DPI-3 color generation.

Lack of ports of additional function of the ports: Thunderbolt 3 / 4 , USB-C PD,

Purchased a HP G62 10 years ago and it's still going strong. I only replaced its hdd with a ssd for better performance.

It's a few things

Heat

Price 

Lack of power 

Battery life

Actually it’s not heat alone but rather temp gradient.

Heating and cooling over time creates micro fractures.

Due to thermal expansion and contraction.

Things like to be in stable temps .

Its not the high temps that kills but rather the do latter from it when you turn in off and the later on. So cooling and heating so expansion and contraction .

To clarify for everyone I’m using it mainly for studying and I game on it occasionally when my friends want to play

At the end of the day yes. But for really base logic. Laptops can’t be as good as desktops because of size requirements too but the core reason for those size requirements is ultimately heat.

Yes, but in my experience most laptops are abused which leads to the problem being much worse than it has to be. Ancedotally I've a had a gaming laptop without any component failures since 2013(it's not super useful now but it runs the same), and none of my other laptops have failed either since I've become responsible enough to take care of them. This is with some luck involved I'm sure - but this is despite very heavy workloads (engineering games, 3D art, simulations, etc.) I always pick laptops that have well engineered cooling solutions, I regularly clean the dust, I put them on a metal laptop tray at an angle (they all have rear exhaust fans) to assist heat dissipation, I point a fan at them for heavy loads, and I replace the thermal paste as soon as its performance starts degrading (and even on day 1 if the factory paste seems disappointing.)

There is a known issue with the legion go spontaneously catching on fire in a massive flame /s

But seriousnesly nothing that other laptops don’t have just be careful when flashing BIOS and be gentle on the rails

Fan whine at idle and wobbly controllers are the two main concerns.

New owner here using it for weeks, only problem is after looking at it's nice QHD screen, my 1080p 49 inch monitor looks blurry. 😋

yes, one very big problem... the biggest issue with this device is its too damn addictive. I would consider before buying.

I don't get this. I don't mind the speakers

Did it fall? Did u do anything in bios? Did this happen out of sudden? Im assuming a manufacturing issue if your answer is no for the previous questions. I recommend to reach support.

try plugging in the charger and turning it on, also unplugging the charger and turning it on. This works for me when I have the same problem. If this doesn't work, check if the RAM chips are loose, it has happened to me several times when I have run through the forest with a PC in a backpack.

but all this is assuming that you haven't changed anything in your PC, have you entered something like a new network card then most likely the component is not compatible and you will not be able to start your PC.

On MSI's website there is a manual on how to restart the PC, I think it was by holding down the power button for 20 seconds without power connected. but I'm not quite sure.

Small repair shop here. Without actually looking at it. Could be a short in the board preventing it from fully powering up, could be a bad stick of ram, could be a dead gpu. And that’s just common problems that affect MSI laptops I’ve seen in my shop.

Boot is crash, try to hold power button until flash red light a few times for reset bios settings.

It thinks it's Pride month with all them colors

Nothing is really going on per say.

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Alienware sells a LOT of laptops, it's their bread and butter. Laptops are fickle beasts and can develop issues easier and faster then desktops. Tolerances are lower, portability can cause heat issues and makes it easier to to inflict user damage as well. Laptops are also harder to diagnose and repair , so when a problems happens people don't know what to do or how to solve it ( or can't solve it ). This is just me guessing , but I am willing to bet that laptops make up the majority of their sales. You will see a lot more conversation around Alienware laptops in general , unless like now , there is a new model that has just launched ( Aurora R9 ).

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You also hear a lot more from people that have problems then those that do not. People tend to complain when they have a problem, but don't necessarily give positive reports when there is no reason to and they are happy enjoying their purchase.

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When it comes to problems please keep in mind we have a lot of people in this sub and it is growing constantly. We are over 20k users now so problems are inevitable. The only gaming desktop / laptop sub that I know about that has more users is Razer, the rest are not even close, hence you see more posts. Also keep in mind some of what you read here can be pretty suspicious at times. We recently had a poster made some pretty ridiculous claims, backed up by nothing and really try to push it over the top. They have since gone completely silent despite some rather ridiculous claims of media coverage etc. Basically take everything with a grain of salt and user your better judgement. There are usually two sides to a story, and we only get one most of the time.

Classic manufacturer diagnosis. No, it's not the disk lol.

GPU likely faulty. Could be heat. Why did it start working a bit better? Because they probably disassembled it and tightened heatsink, maybe new paste, etc.

The computer (ROG GL502VSK 1070) works fine most of the time, however sometimes the screen goes black and after a second this pops up for some seconds and goes back to normal (while making every video turn green, crashing any games I'm playing also).

It registers as a driver issue (stopped responding but successfully recovered), and on the application event manager you find a Nvidia OpenGL Driver error (Unable to recover from a kernel exception [minecraft crash]).

It has gone back to Asus for repair and they associated the error with a disk issue. They detected a defect on the disk and swapped it. I worked fine for 2 months but it's back. I doubt it's truly a disk problem and maybe the disk is just a symptom of a defect elseware (also the disk is cheaper to switch then the 1070).

We had a bunch of 7530, 7520 and precision laptop with issues while connected to a dock. Dell recommended changing the motherboard but that of course didn’t fix the problem. The only solution I’ve found is disabling “intel smart sound technology” which solve our issues. That thing I notice about dell is they have great looking products but god damn they have terrible drivers which breaks everything. I’m praying that the 13th gen intel Dell latitudes is gonna be BS free.

I would say that we have seen an uptick, but not to the scale you are reporting. We manage around 600 computers, probably 150 - 200 laptops. I'd say we're seeing maybe 1 - 2 issues a month on newer (3 years old or newer) systems (including desktops). Definitely some motherboard issues, and a couple SSD failures which we've NEVER seen before.

Actually, now that I think about it, most of the failures are on brand new systems, so they're faulty on delivery. I think there's definitely been some issues of sourcing of components due to supply chain problems, but I'm pretty confident that they'd be affecting all brands equally.

On the plus side, Dell's been pretty good about trying to fix all of them as fast as possible. It is frustrating when replacement components end up back-ordered for 2 weeks though.

I had one system (Precision 5820 I think?) go through 3 motherboards after the first one failed to boot after a year. The first replacement worked for a day, then showed the same symptoms as the first, the 2nd replacement had a fan header that wouldn't run the fan at anything other than 100%, and the 3rd had the same issue as the 2nd. After that I called Dell and was about to demand a replacement system, but they actually offered me one before I had a chance to ask. New system came in a week ahead of when they said it would, and came with a newer gen CPU and upgraded Video card AND a bad RAM stick. Fortunately that was easy to fix.

We re-deployed to the next series of precision 5570 devices, i7, 32GB, 1TB, RTX2000A 8GB, like 300 of these within the last 6 month. I had 1 broken display because the user closed the notebook with an usb-stick laying on the keyboard. So, no replacements or problems at all, for now.

I work at a company and we have thousands of dell devices we manage. All latitudes. We have the most trouble for sure with the 2 in 1 laptops specifically board failure on 7420s. 55xx series and 54xx series have been pretty good, we see more 54xx failures then 55xx. Mostly screens or boards.

only issue second half of the year is the oled (and maybe 4k but who gets those?) glue not staying set. The oled screens have that shiny bezel in the laptop where the fhd+ have a mat bezel... have not heard of a root cause but lots of all model oled screens just falling out.

/u/Pickled_Jule Hi! We apologize for the trouble, and we hope you're doing well. Are you getting only the black screen when the machine freezes? Did you update any software prior to this issue? Have you noticed if your machine is overheating? Kindly try the steps from this link https://lnv.gy/42IY3fL to improve the performance of your machine. Keep us posted how it goes. We'd like to help. Rai_Lenovo