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Lululemon's Policy on Factory Conditions

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When does new WMTM policy go into effect?
r/lululemon • 1
Financial Outlook
r/lululemon • 2
With the recent disappointing drops, what would you release if you were part of their design team?
r/lululemon • 3
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Lululemon's Policy on Factory Conditions

TL;DR Lululemon has faced criticism over factory conditions, but they have made commitments to ethical manufacturing practices. They emphasize transparency and sustainability in their supply chain.

Commitment to Ethical Manufacturing

Lululemon claims to be committed to ethical manufacturing practices, ensuring that their products are made in factories that adhere to high standards of labor rights and environmental responsibility. They have a Vendor Code of Ethics which outlines expectations for fair wages, safe working conditions, and no child or forced labor [1].

Transparency and Audits

The company conducts regular audits of its suppliers and factories to ensure compliance with their ethical standards. These audits are meant to verify that factories are maintaining safe working environments and treating workers fairly. Lululemon also publishes reports on their sustainability efforts, which include information about their supply chain practices [2].

Sustainability Initiatives

Lululemon is actively working towards more sustainable production methods, including reducing waste and using eco-friendly materials. Their sustainability initiatives aim to minimize the environmental impact of their manufacturing processes and promote responsible sourcing [3].

Criticism and Challenges

Despite these efforts, Lululemon has faced criticism regarding factory conditions. Some reports have highlighted issues such as worker exploitation and poor working conditions in some of their overseas factories. The company has responded by reaffirming its commitment to improving factory standards and increasing transparency [4].

Consumer Awareness

Consumers interested in Lululemon's factory conditions can find detailed information in their annual sustainability reports and through third-party assessments. Engaging with these resources can provide insight into how Lululemon addresses factory conditions and what steps they are taking to improve them [5].

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Source Threads

POST SUMMARY • [1]

Summarize

When does new WMTM policy go into effect?

Posted by blue-hydrangeas_ · in r/lululemon · 2 years ago
11 upvotes on reddit
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ORIGINAL POST

On the post (I think last week?) about the new policy updates, I saw people talking about how starting Oct. 5th, WMTM purchases will be returnable in exchange for a gift card. Is anyone seeing that reflected on the site? I have some WMTM items in my cart and they still say “Final Sale” on them. Maybe it’ll take a little bit to roll out? Thank you! Want to wait on making some WMTM purchases until the new policy is in effect :)

12 replies
Beneficial_Buy_6293 · 2 years ago

the wmtm policy is effective on october 5th. for those of y’all wondering, past purchases are not eligible for this policy - it only applies for purchases made on the 5th and going forward

3 upvotes on reddit
Reasonable_Dealer210 · 2 years ago

i’m looking at my order history in the lululemon app and it says on the WMTM stuff that i ordered in september is returnable in store. is that a glitch?

1 upvotes on reddit
Beneficial_Buy_6293 · 2 years ago

yeah it’s a glitch. policy states that the wmtm returns are only valid on purchases made after the 5th

2 upvotes on reddit
TrailCaledon · 2 years ago

I just signed in and got the following message.

“You're in. Happy you’re here, member. Check out your dashboard to explore your new member benefits, track orders, and browse personalized recommendations.”

Update: For WMTM items, “Final Sale” is scored out and it says “Free Shipping + Members can Return”!

15 upvotes on reddit
CheastyGreenbelt · 2 years ago

It's so new, some of the benefits descriptions still have "test test test" embedded in the text! I'm excited though to be able to return WMTM, even if just in-store and for a gift card.

6 upvotes on reddit
TrailCaledon · 2 years ago

Yeah that will be nice. I’ve bought a few WMTM items where the item didn’t fit right, or the colour wasn’t for me … lol. 😀

3 upvotes on reddit
TKDNinjaJenn · 2 years ago

From what I’ve seen looking around the various social media sources, Lululemon Studio officially launches at 10a CST today so that might be when the email goes out for everyone interested to sign up into the new memberships? Just a guess. I have a Mirror so I’m more excited about the additional content launching on it.

7 upvotes on reddit
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Ok_Suggestion_1923 · 2 years ago

I was so bummed to see that my app hadn’t updated as of this morning

2 upvotes on reddit
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h_danielle · 2 years ago

Correct me if I’m wrong but 10cst is in an hour…

1 upvotes on reddit
r0ckstar124578 · 2 years ago

In the email we received it states, "The Privacy Policy will be in effect as of September 28, 2022, and the Terms of Use will come into effect on October 5, 2022."

16 upvotes on reddit
blue-hydrangeas_ · OP · 2 years ago

Thank you! So maybe today or tomorrow we should expect to see it? :)

2 upvotes on reddit
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Justcreepinabout · 2 years ago

Are you logged into your account? They would still be final sale for non members.

3 upvotes on reddit
See 12 replies
r/lululemon • [2]

Summarize

Financial Outlook

Posted by Expensive_Garbage_13 · in r/lululemon · 2 months ago

Is Lululemon financially struggling? Lots of changes with WMTM and new release days. Lots of news articles stating alot of these markdowns show a company could be struggling.

37 upvotes on reddit
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Temporary-Mammoth-58 · 2 months ago

I love lulu but it’s expensive plus in this economy I can see them not making a huge profit. They should lower prices.

17 upvotes on reddit
NYCUberChick · 2 months ago

With the exception of Arizona Ice Tea & Ben & Jerry’s & Patagonia, there is no incentive for Lululemon to lower their prices especially when some items sell out and people are willing to pay more than retail prices for items.

20 upvotes on reddit
Temporary-Mammoth-58 · 2 months ago

I know they aren’t going too lower prices. I’m just saying if they want more people to buy stuff then they should. There are better athletic brands like Athletica and Alo that have the same price point. If I could get more for my buck I would shop more at Lulu.

-5 upvotes on reddit
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superman1995 · 2 months ago

If anything lowering prices will reduce profits.

People are still buying so business common sense would be to raise prices especially since margins are under pressure due to cost pressures.

Lululemon knows it’s a premium brand, lowering its prices is one of the worst things it can do. Ubiquity is usually spells the death of any premium brand. Selling less at higher prices is a much better plan. Premium customers who can afford the higher prices are also much less likely to materially alter their spending patterns due to economic headwinds

2 upvotes on reddit
lulurulu · 2 months ago

I dont really think lulu is that expensive, 10 years ago I paid 128 for tights that are still roughly the same price now (maybe 138, a measly $10 difference. I wear and wash those lulu tights near weekly and it is still going strong. My cost per wear with lululemon quality is near pennies. Luxtreme, everlux, swiftly, defines, skirts, grooves have all stood the test of time

I can't say the same with Athleta or Alo, after just a few months it's pulled or pilljng and I dont even want to reach for them The prices are near same as lululemon

Quality pieces at $100 is honestly fine compared to like $30 cheap fast fashion level items

10 upvotes on reddit
Temporary-Mammoth-58 · 2 months ago

The quality of lululemon has gone down. It’s not what it was before. My Athletica leggings have lasted longer than the new lululemon I bought last year.

0 upvotes on reddit
Temporary-Mammoth-58 · 2 months ago

The quality of lululemon has gone down. It’s not what it was before. My Athletica leggings have lasted longer than the new lululemon I bought last year. I

0 upvotes on reddit
RoniaRobbersDaughter · 2 months ago

I've never had anything from Athleta showing wear in such timeframe so I disagree. Athleta fleece, for example, is better quality thaan Lulu's and at a better price. And currently Athleta has better colours and some better designs. 

0 upvotes on reddit
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nopanicatthisdisco · 2 months ago

I have no qualifications to justify this but in my mind we'd be seeing better/greater markdowns if the company was actually struggling. They have such a huge profit margin that they could easily sell leggings for $29 and still be making a profit so my guess is they're testing out increasing prices and putting items "on sale" for what they were before the price increase to see if buyers bite.

23 upvotes on reddit
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otfitt · 2 months ago

I don’t think they are struggling, but they have more competition now with Alo growing and other higher end active wear / athleisure brands becoming popular. People are wayyyy too comfortable putting things on their credit card they can’t actually afford now. They could just be making room for new inventory

15 upvotes on reddit
NYCUberChick · 2 months ago

Those aren’t signs; rising debt levels & spending more on debt servicing, QoQ in retail sales declines, internet traffic, manufacturing issues, management changes, lowering of financial outlook guidelines, etc

Basically diving into their 10-K, 10Q & investor updates will give a better outlook, changing markdown days is just marketing fluff.

47 upvotes on reddit
DatCatLove · 2 months ago

I have no idea where the myth Lululemon is struggling comes from: their quarterly results are still very strong, with growth in revenues and gross profit… their key strategy is grow in China, which they are achieving quite well Source: their Q1 2025 quarterly financial report

26 upvotes on reddit
See 12 replies
r/lululemon • [3]

Summarize

With the recent disappointing drops, what would you release if you were part of their design team?

Posted by Exciting-Can-7254 · in r/lululemon · 5 months ago

These drops are getting a bit tiring, although its probably safer for our wallets. Personally, I think a re-release of french press would sell out. I also want to see items in other colors lulu has been so fixed on shades of blue and hot pink. I would love to see some orange, yellows, and more saturated colors. I think they need to shift from "casual clothes" and re-focus on the athletic clothing aspect of their brand. What do you think?

56 upvotes on reddit
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keepcheckingem · 5 months ago

Honestly, I appreciate when a brand takes risks—just not the silly ones. If you look at the thread above, it seems like everyone wants Lululemon to become another Alo. They’re definitely adding in trendier pieces while still updating their technical staples, which I think could work in the long run—but in a more intentional way, not just copying fast fashion trends.

Some of the new stuff is cute and on-trend, sure, but like with Alo, a lot of it looks like it’ll fall apart after a few washes. It also feels like the new product team is trying to quickly phase out the old chief of product’s lines—hence why some pieces go straight to markdown (and honestly, some deserve it because they’re just bad).

It’ll definitely be interesting to see where Lululemon goes from here. The new chief of product and design team’s real influence won’t be visible until next year, given how long it takes to go from concept to production. Hopefully, they’ll focus more on cohesive color drops, rather than releasing tons of shades that all feel the same.

-1 upvotes on reddit
poutysprout · 5 months ago

Do what Alo does.

Pick a cute trendy colour. Release all the popular styles plus one or two new styles in the colour at the same time. Rinse and repeat.

150 upvotes on reddit
ExtraSalty0 · 5 months ago

Lulu already does that. I’m always searching their website by color name and finding 10-20 items in that color.

-24 upvotes on reddit
americanexpat2 · 5 months ago

Totally agree. The entire color way needs to be released all at once. Then market new items based on that color. I have no idea why they have to spread out the colors over several weeks.

62 upvotes on reddit
Tonksys · 5 months ago

This is a great plan. It sucks waiting to see what drops in a colour you like each week. They should also offer all items across all countries as it’s disappointing seeing stuff in the US store that’s not in the EU/UK store. I think what would be great for them to do is email the customers. Find out what they like & want to see or lurk on here & find out: it’s free market research for Pete’s sake!

4 upvotes on reddit
prettylittletingg · 5 months ago

I have like 5 screenshots of colorways I’d love to see Lulu explore - different shades of orange, reds, pinks(I promise lulu team, there are 20+ different shades of pink that aren’t just hot pink or pastel pink lol). I wish they’d stop recycling colors and slapping a new name on them.

more flattering bras for us c/d+ gals. I love scoop necks (like the free to be wild bras I think?) but my girls just are not supported in them lol. even bra tops, like the Wunder train top they had released for a little while. A cute halter bra, or square bra with straps - I’d love to switch it up a bit and not just wear Wunder Strappys and Energy bras all the time lol.

eta: the asymmetrical bra is like, a staple imo. where the hell are they?! why did they get rid of them?! I’d buy in every single color they release

39 upvotes on reddit
Exciting-Can-7254 · OP · 5 months ago

YESSSSS. HEAVY ON THE COLORS AND MORE BRAS. I went to try a bra on in store recently and it was a terrible fit, but the educator was persistent that it "looked great." It def did not and we need more flattering fits for bigger chests. It feels like anytime they release something people love they discontinue it, and instead keep pushing out things people hate. I am running out of patience

17 upvotes on reddit
Icy-Music-8479 · 5 months ago

I wish they would give us more Wunder Under nulu. They’re so flattering and comfortable and, in my opinion, the superior choice to the more popular Aligns.

77 upvotes on reddit
i-never-shop · 4 months ago

This ^ they should look at what was released back in 2017-2019. So many wunder under pieces with design details

1 upvotes on reddit
Exciting-Can-7254 · OP · 5 months ago

totally agree. It's difficult to justify buying aligns as I've had severe issues with pilling in the past even when using them just for errands and following care instructions

12 upvotes on reddit
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cactusloverr · 5 months ago

More autumn colors! Stop repeating colors too often. There’s 6 different hot pinks since January on rotation..

I really want full length bra tanks back! I’m eyeing the tennis square neck one but that’s really the only one I see on the site. Even Athleta barely offers these tops. When I go on my long walks I don’t want my stomach showing. I don’t golf but I heard you can’t show your stomach out on the green either. I would buy like 10!! If anyone know where I can find some like tank tops with a built in bra that will cover my belly, lmk!

Lulu needs to refocus on actually athletic clothing and less lifestyle or lounge clothing. More bra for D+ cups! I think they got yoga down, but other activities need more options!

I appreciate them trying new stuff, but they never continue making the good items and instead get weird stuff/patterns that really no one buys.

WT strappy bra should be the new Lulu staple bra, not flow-y. Let’s get it in every color moving forward.

And lastly, please stock Track That 5” short. It’s the only short that works for me, ever, and it sells out in 2 hours when restocked.

29 upvotes on reddit
RoniaRobbersDaughter · 5 months ago

Athleta still has more and some new colours. I second the built-in bra tanks coming back need. 

1 upvotes on reddit
See 12 replies
r/lululemon • [4]

Summarize

Terms of Service/Return Policy Update Megathread

Posted by nopanicatthisdisco · in r/lululemon · 2 years ago

Hello lemons! Today is the day that lululemon's new terms of service/updated return policy go into effect so we wanted to create a thread for everyone to discuss the changes.

You can click here to read the new terms of service, but the TL;DR here is that "lululemon Essential" members can return sale items as of today.

Further details:

  • Signing up for a "lululemon Essential" membership is free
  • You will receive a gift card for returns of sale items
  • Items purchased before today (Oct 5th) are not eligible to be returned
  • You can only return items purchased under your own membership
  • Returns cannot be made to outlet stores and outlet items are final sale
  • To sign up for an account you must be located in the US or Canada and older than 18
  • Returns must be made in-store and cannot be made online (even if the item was purchased online)

Other notable changes to the TOS:

  • Besides lululemon Essential, the other tier of membership is "lululemon Studio" which requires you to have a Mirror. Click here to see full list of benefits, but notably you receive 10% off all lululemon purchases.

Feel free to discuss anything related to the new TOS below!

38 upvotes on reddit
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Volcanic_Azurite · 2 years ago

Super happy about this and immediately bought some items on my wishlist! But I’m curious how this will affect WMTM in the future… more competition for in-demand items? Definitely more options in-store from returns… things that are online, but sometimes it’s nice to see it in person. Will lulu add more WMTM now to keep up with demand?

18 upvotes on reddit
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nopanicatthisdisco · OP · 2 years ago

In terms of adding more inventory, almost certainly not. They operate on a scarcity model and this new change will encourage people to buy more/check out quickly which they directly benefit from

6 upvotes on reddit
Volcanic_Azurite · 2 years ago

Thanks, and you’re so right. Ultimately this is a business decision that benefits them.

1 upvotes on reddit
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groggygirl · 2 years ago

I'm not convinced this is a good thing - it could encourage people to just mass-buy WMTM items and return them to stores. This in turn limits the amount of stuff available online for people who don't have a local store, and costs LLL money for shipping which will likely be passed on to us in terms of pricing.

I appreciate being able to return things that don't fit, but I feel that there should be limits to prevent it from being abused.

23 upvotes on reddit
M53190 · 2 years ago

There will still be some who abuse it, but I do think that the policy of store credit or exchange only will deter most people from going absolutely bananas on WMTM.

46 upvotes on reddit
_chabliss · 2 years ago

All of Europe can already return WMTM due to EU legislation and it doesn’t lead to the behaviour you speak of.

12 upvotes on reddit
Lulumademebuy · 2 years ago

I seemed to have lost my sweat collective as soon as I hit accept on my new membership update

21 upvotes on reddit
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codinginacrown · 2 years ago

I spoke to an educator in-store this week about the Sweat Collective verification process and he said that no one should lose their current discount unless you are asked to re-verify and you don't.

I can confirm the code still works on my in-cart items after accepting the membership update.

8 upvotes on reddit
Aemears · 2 years ago

This is the way my email read:

Finally, a membership that’s all about you—and it’s free. Your wellbeing is our reason for being, and we're here to make every step of your journey easier. From the gear you’ll wear to the classes and the community that cheers you on—we've got you.

And you'll still have access to your Sweat Collective offerings, too.*

3 upvotes on reddit
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GearlGrey · 2 years ago

Returnable in store only might as well be no change for me… there’s a reason I have to shop online in the first place 🤷🏻‍♀️

11 upvotes on reddit
SwedishFish27 · 2 years ago

Honestly I’d send stuff back and see what happens.

0 upvotes on reddit
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Rururaspberry · 2 years ago

This is definitely helpful!! About damn time.

31 upvotes on reddit
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r/EEOC • [5]

Summarize

What info can the investigator request from the employer and in which cases?

Posted by antiriad76 · in r/EEOC · 6 months ago

If the employer provides a position statement do they need to provide any employee info like performance reviews, employee records ,project timesheets etc or you or the investigator will have to request these?

Can you point the investigator of what information to request or they know what to do?

Also any information they provide is it attached with the position statement or it is provided to the investigator directly?

3 upvotes on reddit
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TableStraight5378 · 6 months ago

The investigator requests whatever employer records they deem relevant and includes them in the report of investigation.

1 upvotes on reddit
Slow-Gas193 · 6 months ago

Will the employer get a copy of the rebuttal and attached the evidences?

2 upvotes on reddit
MongooseAcrobatic333 · 6 months ago

Yes, after the investigation all records are made available to the employer including your rebuttal statement and supporting evidence.

2 upvotes on reddit
thezauroz · 6 months ago

No. In private sector complaints, nothing you give the investigator is shared with the employer during the investigation (except the charge of discrimination itself).

If your case goes through litigation, the employer will submit a FOIA Request for the whole investigative file.

3 upvotes on reddit
justiproof · 6 months ago

The EEOC can ask for specific records and may later in the investigation, but typically they start by just asking the employer to provide a position statement and supporting documentation which means the employer will typically just provide what they documentation they want to provide / think is relevant.

At that point you'll respond with your rebuttal and after reviewing the EEOC may ask the employer to respond to specific claims / provide specific documentation. What they ask for will be dependent on your claims. You can inform your investigator of documentation / evidence you believe is relevant and that they should ask for, but they're not required to act on it if they don't feel it's relevant.

All information returned by employer goes to the investigator first. Once they review you'll receive the position statement (though information may be redacted) and may receive some or all of the evidence provided by the employer, but it's up to the discretion of the investigator what is returned to you.

3 upvotes on reddit
thezauroz · 6 months ago

To add on, in response to OP's other question: you can and SHOULD give the investigator specific suggestions on what information they should request from the employer. Keep it focused and explain what is needed to prove your claims. Eg, "request disciplinary records for these people, as they were engaging in the same behavior but got lighter punishments", or "request emails/texts between these people during these dates, because they include examples of the racial harassment I experienced." You also want it to be narrow enough of a request that it's obviously relevant and easy for the company to comply with.

The easiest time to make this request is in your rebuttal to the position statement.

Smart lawyers will even send the investigator their pre written requests to include in a Request for Information. This is because the investigator is slammed with cases and wants to save time and effort.

4 upvotes on reddit
antiriad76 · OP · 6 months ago

Very good info here also. Can you also suggest to the investigator to "intrerview" specific people in regard to topics the employer brought up during the position statement?

For example, if the employer claims that you were not part of closing a deal and you have proof from past employees that you played a major role in closing the deal etc or if they claim that your skills were not needed on the Project when you spent monthd supporting the project after they removed you?

1 upvotes on reddit
antiriad76 · OP · 6 months ago

This info is Golden. Thanks!!!!

1 upvotes on reddit
Agna777 · 6 months ago

Follow

2 upvotes on reddit
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r/lululemon • [6]

Summarize

is return policy different now?

Posted by AnxietyOk5407 · in r/lululemon · 2 years ago

hi everyone, i had a pair of speed up shorts I bought in store from the sale section, they end up being too short so i wanted to get a refund and return them. i have a profile with lulu already, and have made several returns with products from WMTM since lulu created the new policy for members to return/exchange items. today i went, and the educator told me they don’t do refunds anymore, and can only issue store credit. i had my receipt and everything with me. it was fine since i’ll probably end up buying something soon, but is this the actual policy now? it’d be nice to get my money back sometimes lol. thank you!!

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be-aII-in · 2 years ago

the policy differs from stores, but the general policy is store credit or exchanges with sale items

30 upvotes on reddit
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October_sky99 · 2 years ago

The policy is the same across the company/all stores, but it’s up to the individual educator’s discretion to make exceptions if they so choose.

5 upvotes on reddit
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Bobbybobby507 · 2 years ago

That’s what I thought too. An educator literally told me that all stores should have the same return, exchange, and price adjustment policy. Doesn’t matter if it’s a regular store or pop up store…

3 upvotes on reddit
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bonsaikittenangel · 2 years ago

What part of that would potentially be different from store to store?

2 upvotes on reddit
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idkcat23 · 2 years ago

Okay so they changed it so members can exchange in store and get store credit but it was never changed to be a refund for final sale items. The initial phrasing wasn’t clear enough so they clarified that this was the policy about a week after launch. The educator is right and that is the universal policy that’s supposed to be followed. Regular price can be returned to original form of payment but anything WMTM cannot be.

43 upvotes on reddit
Impossible_Aside_521 · 2 years ago

This! Also mistakes can happen! With the amount of returns we get the educator could’ve just not realized it was on sale or thought you were sweat collective/first responder since the price came up discounted for the return.

4 upvotes on reddit
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h_danielle · 2 years ago

WMTM was always final sale (no returns or exchanges). Now, you can return for store credit. Some people may have luck getting it refunded back to their original method of payment, but that’s a lucky exception & is not in line with the return policy

136 upvotes on reddit
One_Application_8049 · 2 years ago

Educator here- for a sale item from in store, it can only be returned for exchange or store credit. So you can’t return a final item sale for your money back

10 upvotes on reddit
Different_Spot_3238 · 1 year ago

Can I return an item previously bought for store credit with the membership? That isn’t from WMTM

1 upvotes on reddit
One_Application_8049 · 1 year ago

Yeah you would just get store credit again

1 upvotes on reddit
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kypins · 2 years ago

wmtm returns for gift card. regular priced items can be cash refund

6 upvotes on reddit
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r/lululemon • [7]

Summarize

~~ Be aware, Lululemon policy is to NOT adjust prices for markdowns ~~

Posted by lulu516 · in r/lululemon · 5 years ago

The price issue with the In Movements is NOT THE SAME as prices getting increasingly marked down throughout the duration of this sale. I just spoke with support extensively on this issue.

You may buy something at a price on markdown and then notice later that it's now cheaper. Support will not credit you the difference in any way between the price you paid *for an item you bought on markdown* and what the item is now selling for. If you just paid full price and now the item is marked down, that's a different story; it remains to be seen whether that will be an issue in this sale.

EDIT: The theme from other posts may be to keep contacting support until you get in touch with someone who helps you. That is certainly true for other issues (such as the wrong pricing on the In Movements). This PSA was made because doing that will not help you with this particular issue (items getting increasingly marked down in the 5 day sale).

27 upvotes on reddit
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Superb-Okra · 5 years ago

Yup. Agree with this. I’ve attended an in person Lulu warehouse sale and as the sale went on, there would be additional markdowns because they’re trying to clear out the inventory. No price adjustments.

Does it suck to buy something when it drops in price? Absolutely but I ask myself would I want to take the chance that the item would have sold out before that additional price drop?

13 upvotes on reddit
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lulu516 · OP · 5 years ago

Indeed!

This seemed to be more common knowledge during the last online warehouse sale 3 years ago, and I'm confirming in this post that YES, this is still how they're doing it (despite what's seen elsewhere).

5 upvotes on reddit
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Superb-Okra · 5 years ago

Yeah I didn’t think they changed their policy this time around but their customer base has also exploded since then. They may have to change the way they run their warehouse sales - online at least. Basically just sale price it and leave it there for the duration of the sale.

3 upvotes on reddit
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BuggzRabbitBoy · 5 years ago

Unpopular opinion but getting refunded the $10 from $69 to $59 is pointless to me. If that $10 is really that important to you then you probably shouldn’t be spending it on lululemon leggings. Yeah it’s sucks some people are getting it for $10 cheaper but you already agreed to the $69 price. Also, you’re clogging up live chat and what not for people that actually have issues and need help.

Edited: I don’t mean to attack anyone. The effort of contacting support and getting $10 to me isn’t worth it. Like in comparison, you spend so much on lulu that the $10 difference isn’t much. I understand getting an adjustment for when you bought something full price then it got marked down, but these leggings were already marked down. Trying to $30+ back from a full price item to a mark down is worth it but that’s it.

7 upvotes on reddit
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lasimms94 · 5 years ago

A discount is a discount some credit card companies such as Wells Fargo or other major stores will price adjust within 60 days if an item you bought on sale or original price goes on a further discount. It may just be "$10" to you but it honestly can add up.

Btw the people requesting the additional $10 aren't clogging up the live chat. The live chat is already clogged from the moment the lines open up, they have been this way since the pandemic hit.

9 upvotes on reddit
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BuggzRabbitBoy · 5 years ago

If it adds up that much for you then maybe it’s not smart to spend your money on expensive clothing. Odds of it adding up that much within a short time frame is small. Also, if it’s adds up that much to make a difference then you’re spending too much on clothes. If it makes a big difference that you can’t even pay your pills or buy food then you shouldn’t be buying stuff in the first place. Like I added, I understand getting an adjustment if it’s more money. I’m happy stores are willing to offer price adjustments. I’m not anti-price adjustment lol.

Lululemon as a company has the ability to change prices at any time and store prices can even vary from what’s listed online. They’re nice enough to even think about offering price adjustments, but now you have people contacting their support until one of them agrees to do the adjustment even though multiple people have stated that they weren’t going to do it for them and that they’re not allowed to.

Also, it is clogging live chat because you have the same people trying to live chat multiple times just so they can get $10 back. Half the time it’s for a GC to lululemon so it’s really not getting your $10 back because it’s just gonna make you buy something else.

Edited to add: this just reminds me of another way people are abusing lululemon’s policies. It’s gotten to the point where people expect to be compensated by lululemon for anything.

3 upvotes on reddit
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lulu516 · OP · 5 years ago

Your last sentence is exactly why I made this post, so that people (customers & lululemon employees) don't waste their time dealing with this issue! There has obviously been tremendous confusion as you can tell in some other posts, and I wanted to take the opportunity to clear it up.

6 upvotes on reddit
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Pickles_878 · 5 years ago

Wait.. I’m confused lol so people are trying to get items that are regularly priced basically for the same as some on the sale now?

5 upvotes on reddit
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lulu516 · OP · 5 years ago

I had bought Mapped Out leggings for $79 each. They're now $69 each. Support won't compensate the $20 ($10 each), per policy. Basically, this is a PSA for people to clear up any confusion.

3 upvotes on reddit
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Pickles_878 · 5 years ago

I’ve had items that I paid full price for before this sale adjusted or e-gift cards for the difference. They weren’t on the WMTM though, the items I had adjusted.

1 upvotes on reddit
axt1026 · 5 years ago

Yikes, I bought the in movements online and was lucky enough to get a refund on the difference...when I received my pair today, the tag actually shows the $59 markdown so I think it’d be unfair if they didn’t honor it at all...

8 upvotes on reddit
slayleyyy · 5 years ago

Oooh I must have gotten lucky! I just had the boyfriend box tee adjusted when the price dropped lower than I paid on WMTM

15 upvotes on reddit
See 12 replies
r/lululemon • [8]

Summarize

Did lululemon change their policy on returns for WMTM? Under the sizes it says free returns…

Posted by midnightastrologist · in r/lululemon · 3 years ago
post image
3 upvotes on reddit
2 replies
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2 replies
weird_mousse361 · 3 years ago

it always has said final sale when purchasing it in your cart with a red banner

20 upvotes on reddit
AbbyBReviewing · 3 years ago

Hey, that may be a glitch on the app, WMTM stuff is still showing up as final sale on the website for me, and in the cart.

2 upvotes on reddit
See 2 replies
r/CrazyIdeas • [9]

Summarize

Every big brand product should be required to come with a link to a “how it’s made” style video showing the product being made in the factory.

Posted by youAtExample · in r/CrazyIdeas · 7 months ago
4 upvotes on reddit
7 replies
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7 replies
Virtual-Wrangler4253 · 6 months ago

ah yes lets give away the keys. no more patents and secret recipes. open up the coca cola vault. no more expertise or ownership of processes or ideas. share your hard earned expertise with the world for free.

it sounds like someone hasnt created anything they are proud of or hasnt thought this through at all.

2 upvotes on reddit
youAtExample · OP · 6 months ago

This is an honest question because I literally don't know, but isn't that what like patents and stuff are for?

1 upvotes on reddit
TheCoffeeWeasel · 7 months ago

oh yeah, like the Plumbus!

https://www.youtube.com/watch?v=eMJk4y9NGvE

2 upvotes on reddit
Worried_Doughnut_796 · 6 months ago

Perfect reference. I love to see how a Plumbus is made.

2 upvotes on reddit
0BZero1 · 7 months ago

Narrated by Huggbees

2 upvotes on reddit
Queasy-Mycologist-20 · 6 months ago

Wow I like this one

2 upvotes on reddit
Giant_War_Sausage · 6 months ago

I like this. It’s the ultimate extension of ingredient labelling requirements. Trade secrets for most things can be protected, just as they are in actual “how it’s made videos” and exceptions could be granted for very sensitive products where the entire process needs to be kept secret. A bonded inspector could do site visits and indicate the level of ethical/sanitary/etc conditions. Just like a health inspector doesn’t divulge recipes, but does report on food prep conditions.

1 upvotes on reddit
See 7 replies
r/lululemon • [10]

Summarize

New EBB Policy!

Posted by ThenMaintenance3726 · in r/lululemon · 3 years ago

I placed an order for some EBBs in the new colors and purposely ordered a few because they always cancel most of them. I even reached out to make sure that if one item was out of stock they wouldn't cancel my entire order. Well they cancelled my entire order and when I followed up with them, they said that they have now implemented a 5 item limit on the EBB. If you order more than 5 EBBs, they will automatically cancel your order.

Just wanted to give y'all a heads up!

293 upvotes on reddit
12 replies
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12 replies
Impressive_Ostrich_4 · 3 years ago

I have no problem with the policy but this should somehow be enforced when buying instead of canceling orders. I ordered 4 and mine got canceled for some reason but I have ordered more than that in the past simply because my friends have asked me to order for them and they paid me back later. It also drives me crazy that when my order gets canceled the funds are still processing and not available for a week sometimes. It’s not the biggest deal for me but ultimately makes me spend less money at Lulu because it feels like I have spent more than I have. 😅

73 upvotes on reddit
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doctormalbec · 3 years ago

This. They aren’t understanding that the reason some of us are placing large orders is because they cancel random items from the order. So then continuing to cancel orders without stating why is just making the problem worse.

25 upvotes on reddit
1
10gistic · 3 years ago

Almost always, it's a lot faster to implement things like this manually (flagging and reviewing orders after the fact, e.g.) while you work on adding that logic to the rest of the business systems. I'd hope they'll eventually figure out how to add what you're suggesting in the rest of their systems where it makes sense.

4 upvotes on reddit
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sovrappensiero1 · 3 years ago

Ok if thefts are happening of ONE type of product on such a grand scale that many customers are routinely placing orders for 5-6 of the same thing, just in different colors, because they anticipated most of their order being canceled because the colors are unavailable, they I don't know what to tell ya... that's an even bigger problem.

Also, I highly double Lululemon would tolerate such a vast amount of thefts as that's a threat to revenue. It's way more likely they just have a shitty inventory management system because either 1) they won't invest the funds for a better one, 2) they won't invest the funds to properly scale the one they have, or 3) they've hired someone very incompetent to be in charge of this particular area of logistics.

4 upvotes on reddit
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Lululover412 · 3 years ago

This is great news. Aside from the occasional person buying them for an event (ie, bachelorette party), someone buying 5 or more is a reseller.

565 upvotes on reddit
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h_danielle · 3 years ago

Anyone buying that many for a work group/ sports team/ etc should be purchasing through the Team Sales anyways 😅 (they may have paused team sales for EBB too, I don’t work there anymore so I’m not sure)

144 upvotes on reddit
ThenMaintenance3726 · OP · 3 years ago

I completely agree. The amount of "We've Cancelled Your Order" emails I have received is insane!

13 upvotes on reddit
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doctormalbec · 3 years ago

Exactly. I’ve had an ebb order with 1 bag in the order cancelled. I’ve had an order with 3 ebbs get partially cancelled and only have 1 bag shipped. It’s no surprise that people are going to try to load up a bunch of bags if this has been happening. And then to not say there’s a limit? It’s just bad business.

7 upvotes on reddit
ThenMaintenance3726 · OP · 3 years ago

The victim? I was giving everyone a heads up on the new policy. I literally agreed with the policy change lol. I was just providing a fair warning for those that want an EBB in multiple colors and/or buy them for friends/family. No need to be rude ??? :(

-9 upvotes on reddit
1
10miliondistractions · 3 years ago

As much as I love this, we’ve seen the cyclical nature of these rave products that become impossibly hard to get. It was the oversized scubas in the winter and now it’s the EBB. it’ll be something else in another few months too lol. But glad to see them trying to be proactive for the time being!

38 upvotes on reddit
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sovrappensiero1 · 3 years ago

I’m so confused. Why in this day-and-age can an online retailer (with this much revenue and history) not control order quantities at the time of purchase? And why can they not manage their online inventory? If they’re constantly canceling things people order because they are out-of-stock, then that’s just shitty inventory management and web logistics, and they need to replace whoever is in charge of that. It sounds to me like they created this problem (of people ordering way more than they want) because they can’t do proper inventory management. I mean, personally I don’t get people losing their minds over this product to begin with…but from reading this thread it just seems like their logistics is pathetic.

42 upvotes on reddit
TrailCaledon · 3 years ago

Totally agree! I managed an inventoried software product and certainly quantity management, and point of sale inventory management are possible!

7 upvotes on reddit
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Related

What is lululemon’s sustainability practices

What is lululemon’s stance on fair trade

What is lululemon’s policy on employee welfare

AI Answer

🤖

What is lululemon’s policy on factory conditions

Key Considerations Regarding Lululemon's Factory Conditions Policy:

  1. Ethical Sourcing: Lululemon emphasizes ethical sourcing and has a commitment to ensuring that their products are made in safe and fair working conditions.

  2. Supplier Code of Conduct: The company has a Supplier Code of Conduct that outlines expectations for labor practices, including fair wages, working hours, and the prohibition of child labor and forced labor.

  3. Audits and Monitoring: Lululemon conducts regular audits of its suppliers to ensure compliance with their standards. They also encourage transparency and accountability in their supply chain.

  4. Sustainability Initiatives: Lululemon is committed to sustainability and aims to reduce its environmental impact, which includes responsible sourcing of materials and minimizing waste.

  5. Continuous Improvement: The company is focused on continuous improvement in its supply chain practices and works with organizations to enhance labor conditions and environmental practices.

Takeaway: Lululemon is proactive in addressing factory conditions through its ethical sourcing policies and regular monitoring of suppliers. If you're concerned about labor practices, you can review their sustainability reports and updates on their website for the latest information on their initiatives and progress.

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