TL;DR Refurbished electronics can be reliable if sourced from reputable manufacturers or sellers, especially those offering warranties. Always check the refurbishing process and warranty details.
Manufacturer vs. Seller Refurbished
There is a significant difference between manufacturer-refurbished and seller-refurbished products. Manufacturer-refurbished items are typically restored by the original company using genuine parts and often come with warranties similar to new products [1:2]. For example, Apple and Dell offer high-quality refurbished products directly through their websites
[1:6],
[4:7]. On the other hand, seller-refurbished items may vary in quality depending on the refurbisher's practices and the parts used
[2:1].
Warranty and Return Policies
A key indicator of reliability in refurbished electronics is the warranty offered. Products with strong warranties suggest that the company stands behind its refurbishing process [1:1],
[3:1]. It’s advisable to purchase refurbished electronics from sources that offer good return policies and warranties, as this provides an added layer of security
[4:9].
Personal Experiences and Recommendations
Many users have reported positive experiences with refurbished electronics, noting that they perform just as well as new products and are more affordable [3:1],
[4:5]. However, some users prefer buying new for high-cost items due to concerns about longevity
[3:2],
[3:4]. It's recommended to buy refurbished products from the original manufacturer or authorized sellers to ensure quality
[4:4].
Considerations When Buying Refurbished
When purchasing refurbished electronics, consider the refurbishing process and the source. Look for certified refurbished options from trusted brands like Lenovo, Dell, or HP, which often provide warranties [5:4],
[5:6]. Additionally, checking reviews and ratings of the seller can help ensure you’re buying from a reputable source
[5:3].
Overall, refurbished electronics can be a cost-effective and environmentally friendly choice if purchased wisely.
I see adds for “refurbished” electronics like speakers or computers, etc. Are these anything more than second hand electronics that the company plugged in and went “yep, seems to be working!” or do these companies actually overhaul the product in some meaningful way?
It depends: there is a difference between "factory/manufacturer refurbished" and "refurbished."
The former is when the same company that made the product takes product that is unsellable for whatever reason, does a process that differs from the regular production line process, and makes it available usually at a discount. Those are often (but not always) still covered by the same warranties and extended warranty options and the regular-production products. An example of this is the Apple Refurbished Store on Apple.com - those are some percent off because they didn't make it through the production process (for instance if the case was damaged on the line, and then replaced later by a tech) but still carry the same factory warranty and are eligible for the extended AppleCare. (I used that as an example because I used to work for Apple, but there are many other companies that do the same thing with their own products).
The latter could be what I described above, or it could be used equipment that has been cleaned up and verified to work by a 3rd party, or damaged goods that were sold to a 3rd party for repair, or other pre- and post-consumer repairs. Usually those do NOT carry manufacturer warranties as they have been sold new by the maker, but later serviced by someone OTHER than the maker. These could be totally fine and functional, but could also have counterfeit/aftermarket parts, repairs that would not pass quality control at the manufacturer, etc.
Both have pros and cons, and the important thing is to know which you are paying for: manufacturer refurbished, or 3rd party refurbished.
So when I worked at Best Buy, how it was explained to me is that refurbished items often times are items that were purchased and returned due to it not working properly. However, when they are sent back to the company the issue at hand isn’t the only thing worked on. That a lot of companies check all the parts on the unit to make sure it’s functioning completely properly before it going back to be resold. So oftentimes, buying a refurbished item you may have better luck than buying brand new as not all brand new things are checked or checked thoroughly when coming out of manufacturing.
Personally I have bought a refurbished vacuum cleaner and various electronics and never had issues and all looked brand new when I got them.
And they typically will have the exact same warranty as a new item, but you want to be sure and confirm this before purchasing. Its a good sign the company stands behind their refurbishing process.
This is a bit of a generalisation as it'll matter what company you're talking about and their policies. Here's a quick tip: if the refurbished item comes with no or a very weak warranty, the company clearly isn't standing behind it.
Depends on the company and product. Direct from Nintendo refurbished for example is usually pretty high quality.
Refurbished Printers on the other? Likely not worth it.
Dell has a site for refurbished products, and I haven't heard a bad thing about their refurbished computers from the people I know.
How do you feel about buying refurbished electronics? I know theyre a lot cheaper than now but how reliable are they?
Depends what electronics and who's doing the refurbishing. Also depends on what you want to do with the electronics (gaming, browsing, video editing?). Generally speaking, I would (and do) buy refurbished electronics. I have a second hand 2013 MacBook that still works perfectly.
I always buy refurb or used electronics. Haven't really had an issue. Just make they are manufacturer refurbished, not seller refurb.
I'm pretty comfortable with warrantied manufacturer-refurbed electronics. I bought both my Macs refurbished. Worked just fine.
I refurbish specific types of electronics and resell them as a side hustle.
It all depends on how ethical or honest the refurbisher is. Some of them (I like to think of myself in this category) use genuine, real parts and fix what needs to be fixed on the device to make it work.
Then there are refurbishers who are greedy, will use the cheapest Chinese parts they can find even if they’ll blow up in 30 days, or fix the bare minimum on the device so it breaks just after the return or warranty period.
Long story short: If you can find an honest, ethical source for the refurbished devices, they’ll work just fine (buying from the manufacturer is the easiest way to insure this). Otherwise, don’t.
P.S. I probably don’t sell whatever electronics you’re looking at so I’m not a source for you to buy from, I’m just giving you my experience and advice.
So what do you refurb?
I sell refurbished laptops. I install new SSDs & batteries & they are as good as new affordably. I only sell business grade models since they are built to a higher standard 👍
Very positive. I just always make sure they have a refund policy but so far I have never return a refurbished electronic. I will say when I spent 1.5k on my laptop I bought brand new. For that money I prefer brand new.
It's odd because although everything I have bought that has been refurbished, most of the items have come with pieces missing and then I have to contact the company and get them to send the other pieces.
Always go for new . Save up go big or go home . You don’t save much money on refurbished and your running the risk of it not lasting you as long . So might as well go for new.
If there is a chance you could forget your password don’t get Apple, if you get locked out they can’t remove your account unless you are the original owner. I’ve had good experiences with Amazon renewed, very happy with my beats buds use them everyday for over a year now.
My experience with refurbished electronics has been positive overall. I have found that most refurbished electronics are in good condition, and just as reliable as new products. The prices are also generally much lower, which is an added bonus. I have found that most refurbished products come with a warranty, so I have been able to take advantage of this to ensure that I am able to get my money back if something goes wrong.
Lately, I’ve been looking into refurbished tech, mainly laptops and phones as a way to save money. Some of the deals look really good, but I know some people are hesitant because of past experiences and concerns about reliability.
Just curious, have you bought refurbished before? Would you do it again? Or do you think it’s safer to just buy new, even if it’s more expensive?
I think it’s really worth it for anyone on a budget. Just make sure you’re buying from a legit source and not just someone calling it refurbished to boost a used listing.
Exactly. Like a certified used car, you buy certified refurbished electronics. It's more expensive than something off Craigslist, but it's guaranteed to work or your money back.
I actually buy probably 90% of my electronics used or refurbished, depending on the source. If it’s straight from the manufacturer refurbished is the way to go, but on eBay or Amazon I prefer used listings that show actual photos of the product I’m buying with detailed descriptions over vague “exc++” refurbished ratings.
Yep, "photo may not be actual device" I'm going to keep looking. If I'm dropping a few hundred, I want to see the device I'm buying, not "you may or may not get a device that looks worse than this pic".
I do it all the time, just look for places with good return policies.
I second this any typically buy my refurbished products from the original company.(Apple, Dyson etc)
I've only ever bought a refurbished Dyson vacuum. It was refurbished by Dyson and came with the same warranty as a brand new vacuum. No issues and have had it for 4-5 years now.
So, just based on that, I think it depends on who did the refurbishing and what warranty they offer. I don't buy a lot of electronics to begin with but would be willing to look at refurbished. I mean, I get feeling safer buying new but it's not exactly like buying off marketplace and crossing your fingers either.
My Dyson Animal vacuum is refurbished - bought it in 2016. it's survived 4 cats, a bunny, 2 corgis, and a mastiff that sheds more than all of them combined, and is still working as good as the day i got it.
my other big refurbished item was a vitamex - bought in 2017 and while it doesn't get quite the same amount of work as the dyson, it's operated flawlessly since i bought it.
What happened to the partridge in the pear tree? lol
Look at the dell outlet. I bought a laptop years ago from them. Came with 2 year on site warranty (came to my house twice to replace the keyboard). Saved like $800 from the new price. It was literally brand new with the sticky peels and everything. That particular laptop only came out a few months prior to buying it.
There are different levels of refurbished. Id do it again.
However avoid best buy open box stuff, imo. Heard some stories.
When it comes to buying electronics for my kids, I always go refurbished. My son wanted an ipad so I got one from ebay.
Some will find this a silly question, but I've been so uncertain and uneasy about it. I know renewed/refurbed is cheaper and better for the environment, but I'm kind of terrified of the gamble. Are they really okay to buy? And what should I specifically look for to be most secure?
Yeah
If you are worried about security, you can reinstall Windows once you get it.
I might have used the wrong word. That isn't quite what I meant, although thanks for reminding me about that. I meant like what should I keep an eye out for to make sure it's a solid purchase that I can be secure in? I'm afraid of "refurbed" essentially meaning 'crappy."
Refurbished just means used, if you are buying a bad product refurbished, it was a bad product new. battery life is a gamble, but otherwise should be fine.
Good idea above or ask the seller if he or she does a clean install as part of their refurbished process.
It's like buying second-hand anything, some of it will be fine, and some of it won't be.
If you buy from a big reseller, it's probably OK, there are sellers of used laptops on eBay selling tens of thousands of laptops. They're not looking to scam you, they're looking to sell used laptops.
If you want a good certified refurbished, I would suggest you visiting each brand site for refurbished. Lenovo has good refurbished laptops, dell has them. They give 1 year of warranty with the laptop just like new laptops get warranty.
For some dell laptops, you get only 6 months.
If you're from the UK, Currys is a good and trusted website. If US, ebay is always a good spot with perfect seller ratings.
If you get a certified refurbished business laptops that's a Dell Latitude, Thinkpad, HP Elite Book/Probook it's a good deal. The build quality is much better than what you see at Walmart or Target The certified refurbished authorized sellers on eBay have to meet a good standard of taking returns without additional fees and offering a warranty.
Joysystems of NJ supplies Best Buy with many of their refurbished items. They include a 1 year warranty for free.
Dell runs Dellrefurbished.com in multiple regions.
Getting an Intel i5 gen 11 and 16 GB of ram is a good sweet spot. If your budget is tight drop down to i5 gen 8.
Back to say that Dell Refurbished has a Black Friday in July discount right now, code BFJULY40 for 40% off any item. As opposed as I was to Dell, I think I need to take this.
Never mind. Saw more bad things than good about that company.
Do you buy electronics from the Amazon Renewed store? I’ve been considering it, but I’m curious about other people’s experiences. Have you found the quality to be reliable, or have you run into issues with refurbished items not meeting expectations? Also, do you think the cost savings are worth any potential risks compared to buying brand-new?
It's a mixed bag. I've gotten brand new items and also damaged items (which they say are "like new"). When available, I'll always try it as long as there's free shipping and free returns.
Never.
I prefer to pay full for a brand-new item.
I have. Never had a problem. They still have the 30 day returns.
Guaranteed refurbished items have 90 days return 👀
Even better.
Depends which Amazon. But the Amazon Germany has lately reduced the discount to almost nothing. 3€ less for something second hand doesn't make much sense.
Hell no.
Perhaps I would have considered it in the past for certain items but not with how bad Amazon customer service has gotten. I don't think it is worth the high risk.
I’m shopping for a laptop and trying to decide between new and refurbished. Curious what people here think are refurbs reliable, and what are the real pros and cons?
Yes- if you buy them from a reputable refurbisher they give you a pretty decent warranty.
A refurbished Mac or business grade laptop means they’re often repairable too.
Business-class models (ThinkPad, EliteBook, Latitude) are the best refurb value. They’re built to last and usually have better parts than consumer laptops.
This. Many of your business-class models are super cheap and only like two years old.
I’ve bought a bunch of stuff (six or seven laptops (both Mac and PC), a couple of iPads, an Apple Watch, and three iPhones) from backmarket.com, which is essentially an online marketplace for refurbishers. Everything I bought through there has come with a one-year warranty, which I’ve never had to use, as it’s all worked pretty much flawlessly.
All the laptops I've purchased for most of the last decade were refurbished Dell Latitudes. I get them on sale, and keep them for years. I've had good experiences.
Yeah, refurbs are great if you get them from a good seller. Grabbed a refurbished Chromebook from Chromebooksrus, and it’s been working great, like new, and way cheaper than buying brand new.
Same here, I got mine from them too and it’s been running great ever since, no issues at all.
The best reason to go refurb instead of used is reliability refurbs are tested, repaired, and often shipped with fresh SSDs or batteries. With second-hand, you’re gambling on how the last owner treated it. I went with a refurbished MacBook on eBay, and it’s been flawless for over a year now.
What do you think about refurbished electric bikes? Still a good idea probably?
Even better so if you can get a warranty included. I got a 4080 Zephyrus M16 for $1777 on ebay and it included a 1yr warranty.
Bought one about 6 years ago, must be about 10-12 years old by now. Still working great, upgraded to Windows 11 recently.
last week the charger broke down, bought a new one from aliexpress for about €12.
Good value for money.
I’ve always bought laptops brand new, but prices have been getting ridiculous.
Thinking about going the refurbished route this time.
I’ve seen sites like Amazon Renewed, eBay, and manufacturer “certified refurb” programs.
How’s the reliability? Any horror stories or good experiences?
And how much does the “condition” rating (A, B, etc.) really matter in daily use?
I prefer to buy them refurbed FROM the original manufacturer - Lenovo outlet, Dell, etc. Honestly as an IT Gal for many years I was getting so many new laptops that were clearly untested with loose innards, broken boards, connectors don't work etc, that's when I started buying refurbs. They actually get tested before they go out the door.
This.
I bought plenty of refurb devices with few issues. But once I had to buy a discontinued iPad to work with a specific app, found a refurb on eBay that I believe wasn't eBay certified refurbished. It broke 1 day out of the warranty, and getting a replacement was a very annoying experience.
I will say, eBay did step in and strong armed the seller on it. But it still took up too much of a time and hassle to make it worth it.
Same here! I started getting Dell refurbs after having issues with brand new machines too (crazy, right?). The refurb Latitudes I’ve gotten from Dell Outlet have actually been less hassle than the “factory seal” ones. Dell seemed to actually test stuff and ship machines that just work. And yeah, the price difference for effectively the same performance is huge.
Macbooks just work. I'd trust official refurbishments directly from Apple or trusted vendors like microcenter or best buy. PC is questionable. I find build quality varies drastically between devices in the same price band. I would look at business models first. They tend to suck less.
Apple refurbished technically could be more reliable, as they have more hours of testing and QA due to the refurbishing process.
AppleCare warranty is available on them for 3 years.
Business-class laptops like ThinkPads, Latitudes, or EliteBooks are usually tanks. Even used/refurb, they’ll outlast most consumer-grade laptops.
Also, a lot of refurbs are just returns with light use. Cosmetic wear is usually minor if you buy Grade A or equivalent.
If you’re buying one, just make sure the seller has good ratings and warranty.
I've had success with these before. Go for the sort of laptop offices get by the hundred and you'll probably be sent one that has barley been used.
Cosmetic wear is less relevant, as the top comment says, buy from OEM as much as you can unless you are buying from a platform with a GENEROUS return policy and you have experience with the brand of laptop you are buying. (This is to know what to expect.)
Thinkpads can be hit or miss, a binned t480 with heat issues is going to be bothersome in terms of fan noise, crotch irritation and performance under load, or a lattitude with coil whine is going to drive you UP the wall if you like to use your device in absolute quietude.
Also, what is worth considering is making sure you have all original parts, a trash aliexpress keyboard replacement because it was missing keys on a thinkpad is going to save a few bucks for the reseller but feel absolutely AWFUL for years for you.
Same with batteries, third party batteries can be much cheaper but if they're bottom of the barrel they're going to be WORN after 400 cycles and then your battery life'll go from 3-5 hours to 1.5-2.5 hours, if not worse. This is harder to check unless you buy a macbook or are willing to dismantle your laptop after buying it, if it's an integrated battery.
Fanless macbook airs refurbished (M-series chips, not intel) are IMO the most bang for your buck BIFL quality. Sturdy, cheap, and honestly indestructible in normal contexts (except for missing 180 degree hinge design so you can fall asleep on it by accident.) .
Also to add—never buy Ultrabooks used. Those things are designed for instant gratification, not for longevity!
Generally I'd agree, avoid most ultra books. But...
I own three generations of Lenovo X1 Carbon, gens 4, 6 and 9, dating back to 2016. Generally considered ultra books. All bought used. No significant failures on any of them. They're tanks. Good parts availability too.
My go-to laptop recommendation these days is a used, "refurbished" X1 Carbon Gen 9. Consistently $400ish on eBay.
I've bought two Lenovo ThinkPads second-hand - an L14 (gen. 1) and an X230. No complaints at all; in fact they were delivered in A+++ condition for a mere £ 170 and £ 90 respectively.
Cosmetic issues with the laptop do not matter at all for daily use.
My two pieces of advice would be:
Or take that money, put it in a high interest savings account, then buy refurbished Lenovos using the interest earned.
I am young and broke. I got a refurbished 5gen ipad mini on Amazon in October of 2023. It started acting shitty riiiight after the one year warranty. The screen has unresponsive zones, from what I've read it's probably the digitizer? Whatever it is, I don't think the cost of fixing it is worth it because it will probably break in some other way. I only use it to draw with procreate and I'm sad that I can't do digital art at all without it. I feel like refurbished products are a scam but I can't afford new apple products. Does anyone have opinions on refurbished electronics and is there anywhere that actually fully fixes them before selling?
I would only buy refurbished iPads from the Apple Certified Refurbished store. You’ll get a new battery & screen from them. Other places are cheaper, but don’t promise a brand new battery
I have used both Best Buy and Apple for refurbished Apple products. I have been well satisfied with every purchase I’ve made that way.
Buenas gente, alguien ya tuvo la experiencia de comprar algun producto de estado excelente pero renovado con amazon? Como les fue vi unos sony xm4 y xm5 por menos de 200 usd con la baja del dolar me parecen una locura ese precio y quería aprovechar para mi uso y tal vez un par revender y sacar un poquito de ganancia, me gustaría saber sus experiencias, tambien revise en ebay y los precios son mejores aun, pero amazon me parece mas serio para el caso de que quiera revender, tampoco es quiera joder o dar un mal producto, solo es para obtener ganancias extras que nunca vienen mal, desde ya gracias por sus experiencias
Si es para vos métele.
No vale la pena revender.
Aún cuando compres nuevo de Amazon puede pasar que te llegue con problemas y tenés que reenviar a EEUU para que te reembolsen.
Si compras reacondicionado es mayor la probabilidad que te pase eso.
Hola! Sabes cómo se puede devolver si te pasa eso? Y al final no resulta mucho gasto?
Es totalmente al azar, ya tuve experiencia buena y mala con Amazon renewed.
Ndi, pero viste que en los estados hay otravez una sub clasificacion ahi, y esta el q dice excelente, decis que igual es al azar? Lo bueno es que amazon tiene garantía de 1 año en estos productos
Una vez hice una compra de un auto radio Android supuestamente en excelentes condiciones de funcionamiento y estética, llego y ni siquiera estaba conectado internacionalmente con la pantalla toda rayada, tuve la suerte que tenía un familiar que viaja a USA justo esa semana y pude devolver y me reembolsaron. Igual después realicé otras compras con mucho mejor resultado por eso digo que es un poco a la suerte. La garantía estando en PY no te va servir de mucho porque tenes que volver a enviar el artículo.
en mi experiencia al azar y depende, compre un galaxy watch 4 para mi mama y me salio muy bien, luego compre un mouse g203 que estaba esteticamente bien pero tiene problema y mousepad Steelseries QCK, que no esta en tan buen estado (bordes pelados y algo sucio)
el reloj si estaba en la mejor estado que marca en amazon, los otros 2 no estoy seguro o capaz en muy bueno
Hay una subclasificacion otv de los estados esta el q dice excelente no sé si esa sea la diferencia, te fijaste en eso al comprar los productos?
si creo que es
como nuevo
excelente
muy bueno
bueno
...
algo asi, si miraba cual tenia el mejor a veces no hay el mas alto entonces iba con el 2do
yo compré un teléfono y me salió bien
Compré un IPhone años atrás y llegó 0Km.
are refurbished electronics reliable
Key Considerations for Refurbished Electronics:
Source of Refurbishment: Purchase from reputable retailers or manufacturers that offer certified refurbished products. This ensures that the item has been tested and repaired to meet quality standards.
Warranty and Return Policy: Check if the refurbished product comes with a warranty or a return policy. A good warranty (at least 90 days) can provide peace of mind regarding reliability.
Condition Grading: Understand the grading system used (e.g., Grade A, B, C) to assess the condition of the refurbished item. Grade A typically indicates minimal signs of wear, while lower grades may have more noticeable cosmetic issues.
Previous Use: Consider the previous use of the device. Electronics that were returned due to buyer's remorse may be more reliable than those that were returned due to functional issues.
Reviews and Ratings: Look for reviews and ratings from other customers who have purchased the same refurbished product. This can give you insights into its reliability and performance.
Takeaway: Refurbished electronics can be reliable if purchased from trusted sources with a solid warranty and return policy. They often provide significant savings compared to new products, making them a smart choice for budget-conscious consumers. Just be sure to do your research and understand the condition of the item before buying.
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