I just bought this exact same spec macbook from Best Buy refurbished. I paid $850 for it. Most definitely worth the price.

Best Buy has a return policy of 2 weeks. When bought new, the new owner has two weeks to decide if they like it or not. I would think you have 2 weeks as well after purchase.

If it's a Geeksquad refurb it's very hit or miss. I've had better luck with their "open box" models. Got an M3 Pro last July for $600 off and it was virtually brand new.

It's a used laptop. "Refurbishing" consists of cleaning it. They have a good return policy.

It’s basically a lottery. I once bought a refurbished Macbook from them with a deep dent on one of the corners. Returned it within an hour. Professionally inspected my ass

It also says buy new : $1129.99 below the pricing. Did you try clicking there and see if the new sealed has same pricing?

Steal of a deal imo

Refurbished no, open box yes

You can return it. The problem is they probably just trying to blame you for it being broken. If not try another store or contact corporate for them to send a prepaid label.

You have a 1-year warranty from your purchase

I would ask best buy but also if you can get the serial number ask Samsung to get confirmation on what best buy says.

Many many moons ago I worked for Circuit City as a teen. In our system if we looked it up there was a code RTV..Return To Vendor. The City had deals set up for infinite return of product for repair..depended on the manufacture. Pretty sure Starlink set up something like that. All of there dishes unless thoroughly destroyed probably can be repaired or salvaged for parts. Its how extended warranties worked. Return a Sony TV from 3 years ago. We simply gave you a credit for what you paid you go get whatever. Company returns to Sony gets X amount for the item.

They in turn rip it apart salvage and fix returned items with salvaged parts selling it as refurbished. Everyone makes money everyone wins.

😂 something my dad would do.

They’ll be able to track it all, don’t worry. The onus is on BestBuy now because they received the product back.

Did you explain it in the ticket that you opened to get the replacement equipment? Either they will work it out/get your proof of return and make you pay for the new equipment or they will charge you for not returning your equipment whenever that system realizes it was never received...

Support ticket time

If he has any of the extended warranty stuff from Best buy then it's fine. I have it for my computer and it applies to anything else I buy from them.

Yeah... that's not how geek squad protection works on larger items like TVs and appliances.

Tvs 43” and up is in home servicing, and is determined by an agent if it can be fixed or not.

I figured I personally have a friend that gets the astro headsets with the gsp and exchanges them for the new ones as they come out I guess for the super expensive items it's not possible

Yeah that's more on the lines of what I was thinking was possible!

You...you don’t get an extended return policy, you get a replacement plan for the same item.

Now, I’ve seen people (me included) that get a replacement plan on a monitor or headphones, and when it’s about to expire you use the plan to get a brand new pair. The plans usually cover wear and tear/use.

Check the terms of the card, frequently they do if the item comes with a warranty.

I’m gonna be straight with you. I’m always never mentioned it and acted like the item was a new item. Unless otherwise stated in the invoice. Most of the time it isn’t stated.

Citi at least does not cover refurbished items.

Edit: previous comment deleted. TVs are sent out for repair first.