Just wait, check the app, as long as you used your account attached to the membership you will get it.

I actually just got mine today

I just received one today 🫡

It may have to wait until the day after when the standard return period ends. Or at least until close on the 15th day. It does say approximately 15 days and not exactly, so it might take just a little bit longer to receive it. You received every item 15 days ago, not just ordered, right?

I got 3 emails about the $20 certificate this morning. I need to use it before expiring in July. I think it is valid for 30 days.

You have to choose the rewards instead of the financing. You can’t do both. So if you did financing you won’t get any points or reward certificates.

The membership also occasionally have "quests" for example the recent switch 2 accessories

You now have to choose standard credit, unfortunately.

If the tv was more than 500 dollars, members get a 50 dollar certificate, Your tv has to be more than 299 subtotal to qualify for financing as well but you have to choose the financing option.

If the purchase was done in store, look at the bottom of the receipt and see what it says

The current promo is if you are an existing TotalTech member or are signing up to be one AND apply for a new Best Buy credit card, you get $75 dollars in rewards points (money to spend at BBY) automatically. You can then choose to get an additional 10% of the money you spend (before tax) in reward points or interest free financing if the purchase is over $300 before tax.

There is no bonus rewards at the moment.

Like you said, they’re typically emailed to you and you have to click and activate them. They are not offered through Best Buy, but instead through Citibank. There’s a customer service number for them on the back of your card (not the Best Buy one). They should be able to tell you which promotions you’re eligible for.

Damn how do you get these offers? I didn’t get any email with those

They’re individually redeemed, you could meet criteria for all and get them all.

They can be completed simultaneously but I believe your second one if specifically for automated bill pay transactions. I had both those and completed them both and only utility, cable, streaming, etc payments on automated bill pay count towards the second. Got my certificates the day after transactions posted on the account.

I've had overlapping rewards before. This will stack from my experience

Keep in mind, I believe the recurring is about subscriptions

I used to go to Best Buy so much beck when I had gamers club, I understand it was too good of a deal but even before that had many pre order deals where you get 10 bucks in gift cards.

But now it’s just a store I go to maybe once a year but now I have less reason to.

I don’t want your crappy credit card, and now have less of a reason to shop with you. Glad we still have these stores for now but just sucks the rewards program are just gone for 99 percent of customers

Yes but it is not required. If it was then 100% I would say it was bad however you do not need to have the card or TT to shop at Best Buy. Also the memberships are not for everyone although Best Buy wants them to be. Not everyone wants or needs a card or TT.

Best Buy is fully leaning into the idea of being a membership store. Not sure if that is good or bad will have to wait and see. For the longest time though they had an identity crisis of being half in half out of being a membership based store.

Haha I know no one here cares

Honestly just sucks Best Buy had some great tactics back in the day and now nothing

EVERYONE gets free shipping...

...in return, no more $5 rewards; now incentives for credit cards.

For what it includes $200 is a steal. The amount of support you get is insane and well worth the $200 alone, plus you get discounts, free installs, protection plan on it like your insane if you don’t get the membership and are a consistent customer. Honestly waiting for the day they bump up the price because they lose to many employees because they don’t pay them enough to deal with the demand

Got email about the free shipping. Guess they're shuffling around member benefits. No more points but free shipping for all. Question is, how are they gonna sustain free shipping with no minimum amount? It's good for consumers, sure. But sounds like it'd hurt the company's profits.

no, sales advisors do not get commission or bonuses for membership or credit card sales. the only commission i’m aware of is that category advisors for appliances and such get a commission for certain brands.

we’re heavily incentivized to push memberships and credit cards as Best Buy’s business model is based primarily around both of those items.

i will always be honest with people, the Total membership is usually situational and there are some instances where it does make the most sense to sign up for Total, however it’s not always the case.

Yeah they get not getting bitched at by their DM/Supervisor.

Employees have a set amount of memberships they need to sell. They do not get any kickbacks or commission off them. It’s mostly to get upper management to get off their butts.

We get the bonus of not getting harassed by our managers.

We don't get harassed by our management. That's our bonus.

Thanks for confirming, everyone. That’s too bad. Another nail in the coffin I guess. Why take something away from their best customers? It doesn’t make sense but I guess you see it time and again when these big box businesses collapse.

Yeah. As of Valentine’s Day, rewards points became exclusive to BBY card holders.

Correct. The only way to earn points is by paying with a Best Buy credit card and NOT using promo financing.

Yes.

They 'soft cancelled' their rewards program.

Yes they are locked behind the credit card.

Yes it is bullshit

As an employee I don’t get no rewards 😂, sad tho Bc I’ve spent at least 2k so far and have like 300 points

I have about 25,000 points banked as elite plus. Still working.

Elite here and I can still bank points

Today, I got a notification that a rewards certificate was issued to my account, my account was set to accumulate points. My first thought was fraudulent activity, I contacted support and they said it happened automatically, which I thought was weird. I looked on the settings and the only option there was to auto-issue at a particular dollar value. I asked customer support about this as well and they had no idea of the change happening.

This seems very intentional/deliberate so Best Buy can control the awards issued and keep the cap level low. No idea if this is happening to anyone else.

I must've lost elite status same thing happened to me today 😒

I don’t think that’s right. I just bought iPhone 11 Pro and AirPods Pro with BB card last week. Says 4200 points pending.

I don’t think that’s right. It is true you have to use standard financing on the Best Buy card however.

I was surprised as well when I purchased my iPad Pro last month. They still count towards your spending total for elite. I know that’s not much though as this year elite members where screwed on the early Black Friday sale.

That is fucked up. I wish I had the social media know how or clout to make a real stink about this. This policy change is bullshit.