T-Mobile International Roaming Charges

T-Mobile offers international roaming with varying charges depending on the country.
Some users experience unexpected charges due to bugs or misunderstandings about coverage.
It's crucial to verify your plan details and settings before traveling.

Understanding Your Plan

T-Mobile's international roaming plans can be confusing, as coverage and costs vary by country. Users have reported receiving messages about reaching high roaming charges despite being in countries covered under their plan [1]. This might be due to a bug in the billing system that sends incorrect alerts [1:8][1:9]. It's essential to confirm your plan's specifics, like which countries are included and what speeds you should expect, especially since some regions, like American Samoa, may incur significant charges [5].

Avoiding Unexpected Charges

To avoid unexpected charges, consider using Wi-Fi calling for calls back to the U.S., which should not incur fees [4:10]. Ensure your phone displays "T-Mobile WiFi" at the top to confirm it's connected correctly [4:6]. Additionally, turning on airplane mode can prevent cellular charges [4:4]. If you're unsure about coverage in certain areas, contact T-Mobile customer service for clarification [4:2].

Alternatives and Recommendations

Some users recommend purchasing local SIM cards for better rates and data speeds, particularly in regions where T-Mobile's service is slow [2:2]. Services like Airalo or Ubigi offer data-only plans that can be more cost-effective [2:3]. For those who frequently travel internationally, switching to T-Mobile from other carriers like AT&T has been beneficial due to lower roaming costs [3].

Managing Roaming Settings

You can manage your roaming settings through T-Mobile's website or app. Options like "Block Charged International Roaming" can help prevent accruing charges in non-covered countries [5:1]. However, some users have noted difficulties finding these settings on the app [5:5]. Using short codes like #763# to turn off paid roaming can also be effective [5:6].

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Source Threads

POST SUMMARY • [1]

Summarize

International roaming charges over $100 with ONE plan?

Posted by irisshadow · in r/tmobile · 2 years ago

9 upvotes on reddit

10 replies

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ORIGINAL POST

My sister received a text stating that “Your international data roaming charges in this T-Mobile bill cycle have reached $100”.

We are traveling internationally but the countries we have been to have all been covered under the plan. Each time we landed in a new country, we receive the text about “Welcome to [country]! Your plan includes coverage that gives you unlimited data On Us now at faster speeds up to 256Kbps, plus unlimited texts at no extra cost” message. We did have roaming turned on.

Why are we getting charged? Is it because roaming was on? But I thought that would be included? Am I missing something?

edit: They’re periodically sending these text messages and it’s up to $500 now

edit 2: talk to both a rep on the phone and t-force on Twitter and it seems like we’re in the clear. Some sort of system error but I’ll have to keep an eye on the bill for this cycle just in case. Thanks everyone for the help!

10 replies

Swastik496 · 2 years ago

it’s a bug. I get it every trip

3 upvotes on reddit

irisshadow · OP · 2 years ago

Really? It’s hit $500 now and counting and it’s frustrating I can’t call TMobile to ask cause I’m still abroad

1 upvotes on reddit

daleraver · 2 years ago

You can call T-Mobile for free while roaming with this number: 1-505-998-3793

13 upvotes on reddit

Swastik496 · 2 years ago

Contact T-Force or via iMessage for confirmation

1 upvotes on reddit

New-Display-4819 · 2 years ago

#763# (that's roaming off for paid roaming)

4 upvotes on reddit

irisshadow · OP · 2 years ago

We turned it off now, but the weird thing is it’s only happening to her. The rest of the family has the same plan but no one else has received that alert

2 upvotes on reddit

[deleted] · 2 years ago

Do you have any information on the signal for Peru? Like how’s the service? What’s the details on Data (Is it fast or slow)? Can you guide me ?

1 upvotes on reddit

irisshadow · OP · 2 years ago

I’m sorry. I don’t know anything about if it even works in Peru. There’s a list of countries the ONE plan works in somewhere but I can’t find it right now.

And you have to have the specific plan I have for it to work at all. The speed is VERY slow but usable and that’s all that mattered for me. I would do your own research and see what other people traveling to Peru recommend for data and phone plans

1 upvotes on reddit

drnewcomb · 2 years ago

There was a bug in the billing system that sent out these messages to random customers.

3 upvotes on reddit

txwoo · 2 years ago

Send her home. /s

2 upvotes on reddit

See 10 replies

r/tmobile • [2]

Summarize

International roaming isn’t worth what they charge

Posted by jyguy · in r/tmobile · 1 year ago

Sitting in New Zealand and the data speeds are horrible, same experience in Australia and Thailand.

5 upvotes on reddit

4 replies

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daleraver · 1 year ago

You can buy data roaming from services like Airalo or Ubigi, but they do not include voice service for local calls, and you need WiFi for free calling to US numbers while roaming. I've had pretty good roaming in Oz and NZ.

1 upvotes on reddit

specter611 · 1 year ago

Tmobile roaming gives equal service to local customers in Turkey, which is LTE. Roaming is a significantly better deal than buying a local sim for just a month, paying all the upfront taxes for prepaid, and the monthly deduction taxes to keep the line active. Did I mention those taxes go up every year? I just paid $50 for the month pass after a week and blowing through most free data, and it is a really good deal.

0 upvotes on reddit

jamar030303 · 1 year ago

Turkey's different because of the phone registration tax. So is Indonesia for that matter (although at least they waive it if your phone is valued under $500 and you declare it on entry). In most of the "usual" travel destinations, however, you're better off buying a local or regional (for example, you can shop around a bit in the EU because EU roaming means that one SIM will generally work in another country on the same terms, and Asian providers are starting to offer cheap roaming on each other) SIM.

2 upvotes on reddit

drnewcomb · 1 year ago

Are you using the default ~256 kbps roaming or high-speed via your Max rate plan or a Data Pass?

1 upvotes on reddit

See 4 replies

r/tmobile • [3]

Summarize

A smooth switch from AT&T - looking forward to the included international service

Posted by MendonAcres · in r/tmobile · 5 months ago

Just switched to T-Mobile from AT&T this afternoon at a Costco kiosk.

Primary reason to switch was the included international data, 5GB/month. The previous AT&T plan had us paying something like $12 (per phone) per day to roam when out of the USA. And while this worked well, and was fully unlimited, it could start to add up. Last year nearly $400 just on international roaming. So even if we place a few phone calls we're still coming out way ahead.

The Costco situation also provided no fee switching and gave us $325 per line in VISA gift cards that we can use at Costco or T-Mobile.

The switch was painless and all done right at the kiosk for my line and I have a number to call to switch my wife this evening. I didn't receive any pressure to purchase a bunch of bullshit I didn't want or need. No drama there.

Only 2 small drawbacks really: 1) was that this had to be done in person. 2) was the need to drive deep into the suburbs to do this as only one Costco in the area had a T-Mobile kiosk.

Looking forward to giving this a spin. We're out of the country next week.

Ps..I considered Google Fi but the consensus seems to be that the customer service is absolutely atrocious. So you're fine if you don't have any problems, but if you do, you are screwed.

15 upvotes on reddit

8 replies

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RealtorMom8 · 5 months ago

I was outside CDG (Paris) and had no coverage.

1 upvotes on reddit

MendonAcres · OP · 5 months ago

Do we know what networks T-Moble is roaming on in each country. I'd say T-Mobile EU but no coverage at an international airport is odd.

1 upvotes on reddit

RealtorMom8 · 5 months ago

Mine was on Orange

1 upvotes on reddit

daleraver · 5 months ago

It is the reason I switched about 10 years ago. I am currently in Europe right now using it for browsing, email & texting.

3 upvotes on reddit

RealtorMom8 · 5 months ago

Just came back from overseas. The 5G overseas service is patchy at best but still good to have. At some point had to hotspit my local number to access waze.

1 upvotes on reddit

MendonAcres · OP · 5 months ago

4G okay?

2 upvotes on reddit

Capable_Dog5347 · 5 months ago

Quality is dependent on where you go, but at least it's available for free. My friend panicked about keeping her VZW phone on airplane mode to avoid roaming charges.

1 upvotes on reddit

GZanta77 · 5 months ago

Did the same switch last week for largely the same reason. Also spent over $400 on international pass with AT&T and that is with trying to be careful and not use it every day. We do travel 4 or 5 times a year internationally.

Our two nearest Costco stores have AT&T kiosks but it was worth the drive as the reps were excellent- no oversell, discounts applied correctly and everything works as it should. Just have to wait for the gift cards.

Also really impressed by how much service has improved since we left T-Mobile just under 3years ago. Getting download speeds of over 600mb at home. Might have to consider the home internet soon.

1 upvotes on reddit

See 8 replies

r/tmobile • [4]

Summarize

T mobile charging calls internationally when it isn’t supposed to

Posted by Dtb751 · in r/tmobile · 2 months ago

I don’t travel internationally a lot, so I’m completely lost on how this works. All the calls I make are on WiFi, I have my phones data called off so it won’t route off if the internet disconnects but I just got a text saying I’ve racked up a 200+ dollar charge. Does anyone know how to fix this?

11 upvotes on reddit

12 replies

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HaizKarnival · 2 months ago

> When you're outside the U.S. (international roaming) and have an unlimited plan:

> When in 215+ countries and destinations, calls are $0.25/min for roaming (same as cellular).

From https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile

Use WhatsApp or another 3rd party service to avoid these charges while you’re international.

2 upvotes on reddit

Dtb751 · OP · 2 months ago

I’m confused, it also says “If you have an unlimited plan…Outgoing calls and messages that you make to U.S. phone numbers: No fees” isn’t that what I’ve been doing?

0 upvotes on reddit

HTravis09 · 2 months ago

Have you contacted T-Mobile because calls back to States are free over WiFi? The banner across the top of your phone should say “T-Mobile WiFi Calling”.

When traveling abroad I do turn on my cell connectivity when away from the hotel so I have data access. Any calls made during that period would be billed as international calls because they would get routed through the local cellular provider.

1 upvotes on reddit

East_Korean · 2 months ago

I was under the impression ALL data calls, including wifi while traveling internationally, are considered billable minutes.

I just checked and they are in fact billed per minute. https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile You will just have to eat the charge.

6 upvotes on reddit

ReconstructedTin · 2 months ago

Receiving calls and calls to US numbers over Wi-Fi should not be charged.

If you have an unlimited plan:

Any incoming calls: No fees
Any incoming messages: No fees
Outgoing calls and messages that you make to U.S. phone numbers: No fees

4 upvotes on reddit

Hotdog012345 · 2 months ago

We had this same discussion a few months ago - both myself and others have gotten hit with charges for calls over WiFi back to the US in the past. It doesn’t seem fully consistent in my experience though.

1 upvotes on reddit

ReconstructedTin · 2 months ago

You need to turn on airplane mode to prevent calls on cellular. The data and data roaming toggles don’t prevent voice and SMS on cellular.

Did you make any calls on Wi-Fi to international numbers? Calls over Wi-Fi to international numbers are charged at a higher rate because it counts as a stateside international call.

19 upvotes on reddit

holow29 · 2 months ago

> Calls over Wi-Fi to international numbers are charged at a higher rate because it counts as a stateside international call.

This is not true for T-Mobile, unliked other carriers. While roaming, T-Mobile charges Simple Global rates for WiFi calls to international numbers instead of stateside ILD rates: https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile

15 upvotes on reddit

Dtb751 · OP · 2 months ago

I’m currently traveling in Thailand and have been making calls to the US. I read that those types are calls shouldn’t be charged so I’m pretty confused.

0 upvotes on reddit

ReconstructedTin · 2 months ago

Calls over Wi-Fi to US numbers should not be charged. You would need to check your call records to see what happened and make sure the calls went over Wi-Fi.

4 upvotes on reddit

smrtguy3121 · 2 months ago

Having WiFi bars does not mean the phone is fully registered on WiFi calling. You must see T-Mobile WiFi at the top of the screen.

The Wi-Fi calling connection is an over the top connection so to speak. So the phone connects to Wi-Fi data than the phone set up a separate connection on that Wi-Fi data link back to T-Mobile in the USA. Often times if the Wi-Fi connection is poor quality or you’re on hotel Wi-Fi with several firewalls and other bits between you and the Internet it can delay or block the Wi-Fi calling link to establish.

The only way to guarantee you are not falling back to the local cellular network is to put your phone in airplane mode then turn Wi-Fi on. This prevents the phone from using the local international cellular network. If the Wi-Fi calling link is not established for any reason, then the call simply will not go through. Likewise, if you’re on a Wi-Fi call and it drops the Wi-Fi calling link for some reason the call will simply disconnect instead of switching to cellular and start charging you.

Essentially Wi-Fi calling is a VPN connection that the phone sets up over Wi-Fi data link. So just seeing Wi-Fi bars does not mean you’re on Wi-Fi calling.

1 upvotes on reddit

gadgetvirtuoso · 2 months ago

This. I do use WiFi calling regularly but to avoid charges I set unconditional call forwarding to my Google voice number. So any incoming calls aren’t billed if I’m not on WiFi at the time.

3 upvotes on reddit

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r/tmobile • [5]

Summarize

T-Mobile Global Roaming

Posted by Aerovert · in r/tmobile · 2 years ago

As someone who works in an industry where I can do a fair amount of international travel, having T-Mobile Global roaming is an awesome thing. I did notice though, that there exists the possibility of confusion and some ridiculous charges in certain parts of the world.

For instance, I’m currently in Samoa which includes global roaming, but if you go to the next island over in American Samoa (go figure), roaming is $15 a MB. That’s right, 1GB will cost you 15k. Are there any controls in place yo make sure T-Mobile customers don’t rack up a massive bill in these kind of places?

15 upvotes on reddit

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fiercechocolate · 2 years ago

When I've been to a country that was not included (I believe Ethiopia before it was added as an included roaming country) my data was disabled by T-Mobile by default and the Welcome SMS warned of the $15 /MB cost if I activate roaming with a short code.

1 upvotes on reddit

ommmyyyy · 2 years ago

I don’t think T-Mobile will give you automatic data access in countries without simple global roaming

1 upvotes on reddit

txwoo · 2 years ago

I think there is an option called block chargeable roaming on T-Mo site. If that is on (which I do have on for all my lines), I am under the impression that will stop you from accruing these charges.

I may be wrong because luckily haven't had to deal with this issue. I have heard about people racking up thousands of dollars of charges by mistake though. I also change the data mode to low data mode when I am travelling which states that it helps reduce cellular data usage by pausing auto updates and background tasks. I also have international long distance blocking turned on. I think it still lets you call USA though which I have done by mistake (when not on WiFi) and got charged 25 cents per minute. It would be good if there was a block that too. I forward all incoming calls to vm so incoming charges are not an issue for me.

6 upvotes on reddit

monorailmedic · 2 years ago

I had this option enabled and noticed it was gone. Asked tforce a few weeks ago and they had no idea what I was talking about.

1 upvotes on reddit

txwoo · 2 years ago

On the web sign-on, upper right should show Profile, click on that and you should be able to see the international roaming and see if Block Charged International Roaming is selected.
https://www.t-mobile.com/account/profile/international-roaming/
For other option, you click on Account (should be on the left towards top on the web after you login), click on the line you are interested in and you should see Active Add-ons. In my case, I see International Long Distance Blocking. I can click on that and remove it but I don't think you can add it yourself and have to request that it be added by support.
https://my.t-mobile.com/account/line-details
https://my.t-mobile.com/account/addon-feature

1 upvotes on reddit

Whatsuptodaytomorrow · 2 years ago

I don’t see any option on the T-Mobile app

Best way is to put ur phone on airplane mode when ur near there

1 upvotes on reddit

New-Display-4819 · 2 years ago

#763# roam off #766 roam on (*paid roam)

1 upvotes on reddit

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r/tmobile • [6]

Summarize

Traveling with T-Mobile and using a VPN? Watch out for this common billing mistake!

Posted by rayw_reddit · in r/tmobile · 24 days ago

T-Mobile provides significantly discounted voice calls while international roaming, $0.25/min as part of their "Simple Global" program that most postpaid plans (excluding Essentials) include, instead of the exorbitant $1.99+/min that is typically charged when you make an international long distance call while stateside.

A commonly asked question is whether this can be messed up if you make Wi-Fi calls while overseas - and the short answer is yes.

T-Mobile finally answered this question head-on in their FAQ:

> What should I know about using a VPN while traveling internationally? > > A Virtual Private Network (VPN), is a way to help keep your connection secure, even while traveling. Be aware, that while on Wi-fi and connected to a VPN, your Internet usage goes through the VPN network you are connected to, wherever it's located. This means that while connected to a U.S. based VPN network, Wi-Fi calls made to non-U.S. numbers, while outside the U.S., will be charged at international long-distance rates. See more details about Wi-Fi calling charges. > > Heads up! Many VPN services may connect automatically or even be included in other services such as AdBlockers.

Source: https://www.t-mobile.com/cell-phone-plans/international-roaming-plans

26 upvotes on reddit

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anch_ahh · 23 days ago

I used Google voice and a local sim for data and still got charged by T-Mobile.

2 upvotes on reddit

Kochusan · 23 days ago

Need to set Google Voice to use wifi or mobile data not carrier minutes.

7 upvotes on reddit

Waste-Pay2775 · 23 days ago

I am on an old grandfathered plan which roaming calls are $5/min. If a call is not answered and forwarded to voicemail that costs $10 at least.

6 upvotes on reddit

ArtisticArnold · 24 days ago

The fact that Tmo doesn't warn you of the ridiculously high charges tells who they are as company.

Google Voice tells me on every single call what the costs are. Tmo could do that, even have it as an option.

16 upvotes on reddit

MartyBoy392 · 23 days ago

T-Mobile can not do that, lol. Google developed the app that provided the calling service, which is why they can. With T-Mobile, you are using the calling app of the phone manufacturer. So T-Mobile can not just tell you how much it will cost before calling.

2 upvotes on reddit

BraddicusMaximus · 23 days ago

Totally possible. Play an announcement message before the call leaves the network.

I remember when I placed my first call on Tmo, it played a “Thank you for choosing T-Mobile” then the call was passed on normally. Only did this once, and on the first voice call. Never heard it again. But this was over 20 years ago.

4 upvotes on reddit

Grim-Sleeper · 23 days ago

If you have Google Voice, then you should tell T-Mobile to block all international calls. That solves most of these problems

1 upvotes on reddit

Waste-Pay2775 · 16 days ago

"Family 1000" plan, actually any plan is the same in 200x, T-Mobile charges big bucks for roaming.

1 upvotes on reddit

dwc1 · 23 days ago

This roaming Wi-Fi calling has been error prone without a VPN for more than a decade

11 upvotes on reddit

Waste-Pay2775 · 23 days ago

It is not! I have been using Wi-Fi calling for a decade when traveling outside US since T-Mobile introduced a Nokia phone with UMA (now called Wi-Fi calling) in 2006

4 upvotes on reddit

dwc1 · 23 days ago

Some hotels and public Wi-Fi use IP management that reports an incorrect location. This is what causes incorrect billing on Wi-Fi calls. T-Mobile uses IP address rather than GPS so it’s sometimes error prone making calls to non US numbers.

2 upvotes on reddit

mystica5555 · 23 days ago

Uma was a completely different technology explicitly gsm-based that worked different than the current ims-based setup. It required a completely different software stack on both the phone and the core Network.

Wi-Fi calling is just an ipsec tunnel to the IMS server at your phone provider.

1 upvotes on reddit

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r/tmobile • [7]

Summarize

Considering switching from AT&T - Need real feedback on international service quality

Posted by HereForWatches · in r/tmobile · 1 month ago

Currently on AT&T and paying $10/day for international roaming when I travel (which lets me use my existing plan abroad). I travel frequently to some pretty remote locations for work, and reliable service is absolutely critical for me.

I've been looking at T-Mobile's international offerings and I'm impressed that all four of my key destinations are included in their covered countries list:

Philippines ✓
South Africa ✓
Ecuador ✓
Uganda ✓

The pricing difference is compelling - instead of $10/day with AT&T, T-Mobile includes international data and texting on their premium plans with just $0.25/min for calls (or free over Wi-Fi).

But here's what I really need to know from actual users:

How reliable is T-Mobile's service in these countries? I'm seeing some mixed signals online:

One review mentioned getting scary billing warning texts in South Africa that turned out to be false alarms
Some reports of data working initially but then cutting out after connecting to Wi-Fi
Others saying it "worked fine" but with limited detail

My specific concerns:

Consistency - Does the service work reliably throughout your trip, or are there common issues?
Speed - I know it's throttled to ~128kbps, but is that actually usable for basic business needs (email, messaging, maps)?
Coverage - How's the actual signal strength/coverage in these countries compared to local networks?
Billing surprises - Any unexpected charges or billing issues?

I don't need blazing fast speeds, but I absolutely need something I can count on. AT&T's $10/day is expensive but it's been rock solid for me everywhere I've gone.

For those who've used T-Mobile internationally in these regions - would you trust it for business-critical travel?

Any real-world experiences, especially in the Philippines, South Africa, Ecuador, or Uganda would be hugely appreciated!

Currently on AT&T Unlimited Premium, considering T-Mobile Go5G Plus or Magenta MAX

3 upvotes on reddit

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GarbanzoBenne · 1 month ago

I can't speak for those countries specifically, but T-Mobile's international roaming has been great for my travels in quite a few other countries. The only place I've had an issue was in India, where I was not able to get working service in Chennai while it worked fine in Pune, Delhi/Noida, and Agra. It would only occasionally connect to the roaming partner but rarely get provisioned for data service.

If you really can't afford any challenges, get an unlocked phone to use an eSIM in the second slot as a backup. Or, as I do, bring an unlocked cellular iPad with an eSIM and tether on the rare occasion that's needed. (Or the equivalent in the Android ecosystem.)

2 upvotes on reddit

Suspicious-Bet4573 · 8 days ago

I hear Verizon international roaming is included in the unlimited ultimate plan at no extra cost

1 upvotes on reddit

TitanicDidntSink · 1 month ago

You will not be able to sign up for any Go5G or Magenta branded plans.

3 upvotes on reddit

Y8fKZyZrSn · 1 month ago

Switch to google fi

1 upvotes on reddit

fiercechocolate · 1 month ago

I don't think Go5G or MAX plans still exist. Take a look at T-Mobile current plans. They have plans that actually include 5-15 GB of high speed international data.

Roaming is generally very reliable. I've roamed in 40+ countries with T-Mobile without any T-Mobile caused issues.

5 upvotes on reddit

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r/O2UK • [8]

Summarize

Roaming in USA is genuinely criminally bad

Posted by JDT33658 · in r/O2UK · 1 month ago

The speed tests are AT&T first, Verizon, then T-Mobile. It is shockingly bad that roaming is charged at £7 a day and the speeds are so horrific. I've attached a speedtest from my T-Mobile USA sim for comparison. Even just a 10MBPS cap while roaming would make the service actually useable. 2MBPS does not allow literally anything to load in terms of streaming and social media.

There are frequent ghost bars on all of the carriers meaning that calls are not possible and it's data only. The signal goes to SOS a lot when i know there is 100% signal and the data drops out so so much.

reddit.com

4 upvotes on reddit

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dannoutt · 1 month ago

O2 now caps all roaming outside the EU to 2mbps: https://www.o2.co.uk/international/travel-inclusive-zone

1 upvotes on reddit

Next_Ad2144 · 1 month ago

Yeah I mean anyone who travels just gets an esim since its 10 times cheaper

1 upvotes on reddit

nickejones_ · 1 month ago

The proliferation of esims has done fantastic things for the roaming market. Increasing competition for travellers needing mobile data (everyone). It’s only a matter of time before domestic providers realise that they’re missing out on this market if they don’t start offering sensible international plans, £7 a day is ridiculous!

1 upvotes on reddit

Chris22044 · 1 month ago

Cheaper than zero? That is how much extra I pay for US roaming on my Volt tarrif.

1 upvotes on reddit

ThePistachioBogeyman · 1 month ago

It’s free but it’s capped at 2Mbps. So might as well not exist for most things except browsing text only websites and sending iMessages.

1 upvotes on reddit

JDT33658 · OP · 1 month ago

Yep that's what i end up doing when i go outside of europe. O2 is great for europe but outside is quite crappy. Unfortunately i need my number sometimes for OTP things and to call certain numbers back home.

1 upvotes on reddit

ThePistachioBogeyman · 1 month ago

Get a Data only eSIM. That way you keep your normal number for calls and OTPs. And just use the data from the eSIM

1 upvotes on reddit

ThePistachioBogeyman · 1 month ago

I think they still use 360p as their benchmark.

It’s actually not to bad to just get sim over there btw. I had like 15gb from TMobile for 25$ and it was full fast 5G. (Four lines for a total of 100$, all 15gb).

Extortionate pricing compared to the rest of the world but still better than O2 roaming.

1 upvotes on reddit

mattamz · 1 month ago

I was roaming in canaries earlier this month and got like 200mbpps much better than UK.

1 upvotes on reddit

JDT33658 · OP · 1 month ago

Yep. In zone one countries unfortunately they have a cap. In Canada it's also slow as fuck

1 upvotes on reddit

EntrepreneurNo1228 · 29 days ago

That’s not so not fair because we are paying and joining the network because I was a belief in that data works outside of Europe and we can Rome and do calling and stuff like that three used to be pretty good for that type of stuff If everyone pays you go

1 upvotes on reddit

EntrepreneurNo1228 · 29 days ago

What about next buy a Tree mobile pay your go sim and top up before u go the do 12Gb to use in USA and over sea

1 upvotes on reddit

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r/tmobile • [9]

Summarize

Charged for forwarded calls while in Europe

Posted by bocaneighbor · in r/tmobile · 3 months ago

I am a new T-Mobile customer (formerly Verizon) in Europe for the summer. Before leaving the US I forwarded my T-Mobile number to my google voice number. I just received my first bill after being in Europe and I am being charged international roaming for a 1 minute call ($0.25 each) for each call forwarded to my google voice number. This never happened with Verizon. Since the calls are all being forwarded I don't understand why I would be charged. The phone is not ringing when these calls come in.

6 upvotes on reddit

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ThePhantom212 · 3 months ago

Yep -- you're in a country (likely a T-Mobile owned wireless company in Austria, Croatia, Czech Republic, Germany, Hungary, Poland, Slovakia, Macedonia, Montenegro, Romania, or Greece) that supports VoLTE. Voice support is handled by S8HR, which is using T-Mobile's IMS nodes here in the US.

In theory, they shouldn't change you anything, as the calls are as if you're on the local network in the US. Sadly, I think it's a money grab on their part.

More info on S8HR: https://moniem-tech.com/2024/01/01/what-is-volte-roaming/

0 upvotes on reddit

dwc1 · 3 months ago

I'm not sure that's the root cause. The charges occur in non-T-Mobile territories and definitely in countries that don't support VOLTE yet. I think someone inadvertently programmed a bug that's not a priority to find and fix. For many years these calls were not charged.

1 upvotes on reddit

bocaneighbor · OP · 3 months ago

I noticed that I had VoLTE switched on for my tmobile line. If I switch it off would that stop this?

2 upvotes on reddit

dwc1 · 3 months ago

You might test call forwarding your inbound calls to T-mobile voicemail instead of Google Voicemail. Set unconditional forwarding to 805-637-7249. This MIGHT keep the call handling internal to the T-mobile server.

Note that anytime you are on Wi-Fi calling the pesky charge is bypassed.

1 upvotes on reddit

ThePhantom212 · 3 months ago

I was in Greece (Cosmote -- owned by T-Mobile) where I was charged for UCF forwards. My phone doesn't allow me to toggle off VoLTE, but it's worth a shot if you're there.

I'd be eager to hear back if it results in any different billing behavior for you.

1 upvotes on reddit

gadgetvirtuoso · 3 months ago

To avoid this use unconditional call forwarding to your Google Voice number or to T-Mobile voicemail. Using UCF for two years while I’m in Ecuador and not a single charge for calls. You can use WiFi calling for free calling as normal. Just be careful that you stay on WiFi. If you switch to cellular during the call there’s no warning and you will start being charged.

2 upvotes on reddit

bocaneighbor · OP · 3 months ago

How do you activate UCF? I followed the steps the tmobile phone rep provided which entailed using the iphone fall forwarding option.

1 upvotes on reddit

gadgetvirtuoso · 3 months ago

*211<10 digit number># ##21# to deactivate

1 upvotes on reddit

dylanspithotfiya · 2 months ago

I've used the call forwarding to Google Voice for months without charge (stationed overseas) and then recently they started charging. Currently in Japan. I guess TMobile just wants money. Still cheaper than normal calling at least

1 upvotes on reddit

comdoc818 · 3 months ago

The way I get around this is to dial *2118056377249# when I’m overseas and then ##21# when I come back to the states. It’s a bit annoying but most everyone knows to reach me by FaceTime etc. I check scam shield for incoming calls that don’t leave a voicemail.

1 upvotes on reddit

See 10 replies

r/tmobile • [10]

Summarize

Hope T~Mobile matches International Roaming from Verizon

Posted by dwc1 · in r/tmobile · 5 months ago

When 5 GB of included international roaming was launched by T–Mobile it was pretty revolutionary. But now several years have passed and 5GB of full speed is starting to feel stingy. The upcharge for a data pass also seems out of date compared to a plethora of cheap eSims.

Verizon just announced the following change to Unlimited Ultimate “Unlimited talk and text when traveling in 210+ countries and destinations. Plus, get 15 GB/mo of high-speed data,unlimited thereafter at 1.5 mbps.” US Mobile has also started to include free roaming calls and full speed 20 GB roaming data per month. I really hope T–mobile updates the included roaming data allowance soon. I don’t want to switch but since I roam frequently it’s getting tempting.

77 upvotes on reddit

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[deleted] · 5 months ago

What Verizon did with their ultimate plan. It's worth the money that ultimate plan now looks really good and worth every dollar. T-Mobile would never do with Verizon did to their ultimate plan. T-Mobile would never do that on the high-end plan. Being on the Verizon network may cost a lot of money, but now it's completely worth it on the ultimate plan

14 upvotes on reddit

dwc1 · OP · 5 months ago

T-Mobile has other benefits depending on what you value. They throw in more free streaming if that’s what appeals.

5 upvotes on reddit

[deleted] · 5 months ago

You got a point but if you look at this another way, let's say if you are a single person and you the only person who live in your house or if you live with another person and if you do a lot of streaming, you get rid of your current internet service provider. Look at the amount of money you will save a month but not just that. Look at how much money you'll save a year. The average person won't even use nowhere near the amount of hotspot data that you now get on the ultimate plan then you look at the data situation internationally with Verizon. It's a pretty good thing. It's going to be interesting to see how T-Mobile will respond

2 upvotes on reddit

PowerfulFunny5 · 5 months ago

At the original Starlink announcement, TMobile said they were wanting to have unlimited reciprocal roaming with any country that also joined Starlink cellular. (Of course at that time we all thought Starlink would be included with Magenta Max, lol)

https://www.t-mobile.com/news/un-carrier/t-mobile-takes-coverage-above-and-beyond-with-spacex

12 upvotes on reddit

Grace_Lannister · 5 months ago

The way tmo is going they might actually just take it away altogether.

60 upvotes on reddit

Yo_2T · 5 months ago

Or it will be the next revolutionary idea: pay roaming by the MB. You won't pay for it if you don't use it!

4 upvotes on reddit

rwalford79 · 5 months ago

BY THE MB?? No no no, this is a wireless telecom, you gotta be reasonable! CHARGE the same per MB price but apply it to KB instead. Then offer an already overpriced add-on of $10-15 per MB add on. Thats kinda how it used to be. REASONABLE. - SAID NO ONE EVER.

1 upvotes on reddit

thnok · 5 months ago

Don’t wanna jinx it but given Verizon added it to their highest tier plan. Tmo might do the same and just bump it on the Go5GNext

20 upvotes on reddit

dwc1 · OP · 5 months ago

You foretold the future and T-mobile sort of did just that.

2 upvotes on reddit

Grizknot · 5 months ago

>Go5GNextPlus

ftfy

9 upvotes on reddit

holow29 · 5 months ago

Really great to have 15GB, but unlimited at 1.5Mbps is also fantastic. Here's to hoping for competition.

14 upvotes on reddit

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t-mobile international roaming charges

Key Considerations for T-Mobile International Roaming Charges:

Plan Type: T-Mobile offers different plans, and international roaming charges can vary based on whether you have a postpaid or prepaid plan. Most postpaid plans include some level of international roaming.
Countries Covered: T-Mobile provides free international roaming in over 210 countries and destinations. However, some countries may have different rates or limitations.
Data Speeds: In many countries, T-Mobile offers unlimited data at 2G speeds (up to 128 kbps) for free. For faster data, you may need to purchase a high-speed data pass.
Calling and Texting: Texting is typically free, and calls may incur charges. Check the specific rates for calls made while roaming internationally.
High-Speed Data Passes: If you need faster data, T-Mobile offers high-speed data passes (e.g., 5GB for a set fee) that can be purchased while traveling.
Usage Alerts: T-Mobile usually sends alerts when you’re nearing your data limits or incurring charges, so keep an eye on notifications.

Recommendation: Before traveling, review T-Mobile's official website or app for the most current information on international roaming charges specific to your plan and destination. Consider enabling international features on your account and familiarize yourself with the rates for calls and data in the countries you plan to visit.

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