There are none.

Quietmode

Based on images of tear-downs it seems that the right fan is compatible between the 9570 and the 9760. There is a clear difference in the screw position between the left fans.

Do you have warranty?

If you do just complain on Twitter and they should send someone to your house to replace it

RemindMe! 1 Day

Replace the thermal paste and clean out fans.

Bump u/Mind_Matters_Most .... What did you cover your XPS with? I thought you skinned it, and that was a pattern at first. Then I realized they were air bubbles. 🤨

Do what everyone has said already. Plus take the plastic peel off because it upsets me. Thank you

It might be time to do a clean install.

Taking off that bubbly plastic might help

It could be that your refurb set is someone's returned unit for fan noise issues...

Previous XPSes had a flap at the bottom which would conceal the service tag etc. Think the newer ones do not have it,,but on a brand new set, the service tag should be laser etched.

Have two 9300 and there is no buzzing sound at all.

Well I didn't know what else to do so I took to twitter. After trying online support, I kept getting a message that said the unit was "not found" and to look for a number on a sticker on the bottom, which I don't have on the bottom of mine. The website auto detected a 7 digit code but still couldn't find it.

So I called support...what an ordeal...

I called and tech support said I needed to get info off a sticker on the bottom, my unit has no such sticker, it has one sticker that says "removable peel here" it has another that is green refurb sticker from the Dell outlet. That's the only stickers I have. Next they told me to "open the flap" on the bottom of the computer???? WTF - what flap? There's no flap on the bottom of this thing. So they transferred me to XPS team. The XPS team said they didn't have record of my computer and I needed to go to order support.

The first time I talked to order support they said they had no record of my order. I gave them the date, the order confirmation, etc and they said it wasn't in the system and asked what I needed. I said support for my XPS 9300. They transferred me to the XPS team. This time they again said no record of the system and sent me back to orders, which somehow wound up at the general operator. After another hold I would wind up back at order support.

This time I was told my order was on hold and hadn't shipped, even though the laptop was sitting in my lap...so I get transferred back to "XPS support" which was then general support and I was told my system can't be found and that I needed to talk to order/sales support. So back I go....

This time they told me that they couldn't find the system, asked how old it was, I told them I'd had it for 5 days, since Friday, told them the processor fan was bad and I needed to figure out the process for fixing it. They transfer me back to support...

This time at support they ask what's going on, then ask for my unit info and again ask about this sticker on the bottom which I don't have and then they tell me I have no warranty. I asked how could that be? I've had it for 5 days. They transferred me back to order dept... at this point I hung up and got on twitter.

Through all this sitting on hold I decided to look at my credit card because I was going to dispute the charge since I was shipped a broken laptop and Dell is unwilling to repair, because I knew I received confirmation from them on the system at the time the order was placed. The order hit my card, but then was subsequently reversed for some reason? I'm wondering if Dell had already staged it for shipping, and perhaps the "hold" that was mentioned by one of the other service reps was because Dell knew they had an issue with some of these but mine slipped out?

This is by far the WORST customer experience that I can remember in a very very long time. wish my wife would just go Mac...

Cool mode actually locks the CPU on my Latitude 7290 and XPS 9360 at 50C with the fan disabled, so it is not really good if you want actual performance.

I just turn off the overclocking on both and they run fine.

Yes

good news! they're cheap. https://www.parts-people.com/index.php?action=category&id=143&subid=1534&refine=fan

Try updating the bios like it says. That will fix almost all of your problems.

I think I'm getting the same thing on my xps 9500 - exact same specs as you. Did you find a solution or go for a replacement in the end?

Mine has too. Wondering if anyone found the cause and solution for it

Same here, haven't found a solution for it yet ^^

I'm having the exact same problem. The fans working have a very high pitch noise.

My OG XPS 9500 used to do that a lot, these things are not well designed to handle heavy tasks. There are three things that I normally do to cool the thing down:

1. Go to task manager and disable the Wave Audio process, that thing takes up several mb of ram and causes overheat (it takes up more ram than it's own size!)

2. Lift the rear intake by a small bit. Sometimes I use a book or an eraser, there are certainly more elegant solutions to this but works. The make sure it's inhaling some fresh air.

3. Open there case up and clean the internals, sometimes the dust accumulate around two fans and the exhaust, just blow them off by high pressure gas or physical means.

Hope this helps!

My 9510 ran pretty hot because it's thin and had a i9 in it. What I've done

-replaced stock paste with MX6. Also replaced the pads. -Used power explorer to reduce max speed by 500Mhz.

Obviously reduces performance a bit but not noticeable in daily use. Temps definitely improved and it rarely goes above 90C now.

My m170, m1710, and m1210 models all had heat issues.

The m170 is purring along cool now after replacing the original paste and pads with PTM7950 and 13W/km pads. After thermo cycling the PTM7950 the CPU idle temp dropped from 55C to 40C and the GPU from 60C to 50C.

I dropped the m1710s down from the problematic Go 7900 GS to a Quadro FX1500, which dropped the temps by about 5 degrees. I am planning to give them the same treatment as the m170 for further temperature drops. The PTM7950 also lets temps recover much quicker.

The 7800 GTX in my m1210 had a bad heat sink connection when I bought it. Likely mobo failure beyond what I want to spend time on. Getting a new mobo with integrated graphics for cool running and stability, and will use the same thermal treatment as the others.

Besides the flimsy GPU cooling, these machines are solid builds, especially the m1710.

Mine is crashing during heavy usage

I have an XPS 17 and yes that happened to me too. I took it apart and the fans were clogged with gunk. I cleaned it and now it’s much better.

Honestly I’m pretty disappointed in the XPS and wish I never bought it. Should have gotten a Mac instead.

Weird..... I've got the new XPS 17 as well and have never experienced anything like this before. I use the "optimised" profile in the BIOS setting and have never been bothered by the fan noise, even during gaming sessions.

By default if you're using an Intel processor it will overclock with a slight lean towards overly aggressive (i.e. Task Manager's CPU pane will report a CPU speed higher than the base). In other words it will preemptively do it, and one of the solutions known is to put the CPU at 99% power within Window's power settings. This may or may not provide context to what's going on but on my computers adjusting it (i.e. disabling it) stops the fans of whirring like a car engine.

You mean switching this slider when clicking the battery icon on the taskbar in the bottom right? I‘m from Germany, too.