It can be. If you buy a lot of stuff, turn over stuff regularly, like me with gaming keyboards and mice and headsets and xbox controllers, yes. If you get service work done, like in-store computer care, or in-home installations of home theater equipment or appliances, yes. If you're in here once a year, probably not.

Remember, the whole point of it being a "membership" is to encourage people to be here more and do business with us more. If you're already doing a decent amount, it's pure bonus. If you're not, it's trying to get you there.

Applecare is one element of it, the bigger picture is making a lot or several large purchases like appliances, home theatre for example and you were planning on delivery, installation and set up....then TT pays for itself easily. We give away labor

The advice of TT is still kind of a joke, still long wait times and much of the information provided is often limited & will only make sense to someone who has a level of understanding. I've heard some people sell TT to people who have no clue of what an HDMI or USB port looks like, how wifi works and have no computer literacy at all. It really isn't for them IMO

For your benefit, nah

For my benefit, yes

No not at all it’s a huge con designed to take advantage of people who can’t use google.

It depends. For someone that is planning on having any tvs mounted at all or any gas appliances or a dishwasher or otr microwave it should be an easy choice to say yes. Are you a recurring buyer of apple products where you will be buying a few items this year and don't want to spend as much on applecare? Definitely worth checking the price difference. Do you buy a ton of electronics through us? Those protections can add up quickly. Do you need tech support if something goes wrong with your tech and you can't figure it out yourself? Probably worth it.

Total tech is one of the memberships where you have to evaluate it based on you and what you will get out of it. Give us an idea of what kind of stuff you'd be getting it for and most of us would be willing to help clear up confusion.

Guys so maybe I have a bad experience or maybe it's a scam now I bought Bose Headphones about 8 months ago covered by total tech now my headphones aren't working properly so I went to the store and they said I have to pay 49 dollars to send it to the manufacturer so they can see it and go from there those 49 aren't refundable I asked the worker so whats the point of the total tech if I still have to pay for that honestly what's the point if I can just call the manufacturer myself and I wouldn't have to pay 200 for you to tell me i have to pay were is the 24 months covered if you have to go thru that. I called best buy and the guy had the same response and I asked him honestly this is a scam your telling people that they are covered for 24 months and when somethings gets messed up you come here and you have to pay more when you could have just bought the replacement warranty for almost the shipping of 49 and get replacement that same day.

No more free installs (except drive times, free installs for some holidays.) and in home services have been removed as free with purchase. Other than that, it's still warranties, in store labor, 60 day return policy, 2 day shipping with no minimum, 24/7 tech support via phone or computer, special sale pricing, first dibs on some new stuff before the gen public.

No more free installation, and free shipping beyond a certain point. You could also get a new or replacement appliance if there was a malfunction or something. Overall the previous membership was amazing almost too good to be true. Now it makes no sense to continue the service with the changes made. I ended up canceling. 

Yes

well of course...

Don’t support the scam. Fuck total tech and fuck Best Buy for destroying the rewards program.

1:Member pricing is random, sometimes it can be big times and other times small items

2:Member pricing is random, almost like flash sales that come up for a day and then go away (they usually last longer tho) 3: it should apple automatically if you have total tech 4:I’m not sure about pre orders

Seriously. Don't give in to this bullshit. Consumers need to stop. Memberships instead of buying the damn software, nickel and dining for extra hot sauce and guac, and now this bullshit total tech.

1. It’s member pricing for specific items and categories. Not every item has a member-only price.

2. Member pricing varies from product to product. Some items have like $100 off while others have like $10 off.

3. Yes, the member pricing should automatically apply at checkout.

4. As far as I’m aware, no, pre-orders do not have member-only pricing.

I will also add that sometimes member pricing will pay for the membership itself sometimes too.

for example an item might have a 250$ Totaltech discount. At that point you might as well get the Membership

You kind of do get special treatment at Geeksquad.

My store literally says that TT walk-ins HAVE to get help, even if it means pushing back Apple appointments.

I don't agree with it, but it's how it is here.

I work digital sales some days and the amount of customers who make a snarky remark about me not acknowledging them as a total tech member when I answer the phone is ridiculous. Like how am I supposed to know that? Lmao. Even if I did I’m not gonna suck your dick over it

Maybe talk to the leaders who have resorted to calling it a "preferred membership" to confuse and weasel customers into purchasing it.

Customers also don't understand that they're not the only ones with those plans. Their membership isn't any more preferred than the other 4.5 million members also seeking services.

u/Nixterzfanz it covers almost any software services done instore, labor for hardware services done instore, slightly reduces the cost of some out-to-service and iPhone repairs, gives a small discount to some items prices around the store, and gives a protection plan for up to 2 years on most things you purchase at Best Buy while you have total tech.

What did Best Buy Totaltech replace? The 2-3 of BestBuy Rewards?

They’d do most hardware/software free of charge with TotalTech. There’s not really a catch. If you have it, your new motherboard will have protection included if anything happens to it. Most Anything you purchase from Best Buy will have a protection plan as long as you renew the membership

It’s genuinely a pretty good deal if you regularly need help or make regular purchases.

everything you just said is included, there really isnt a catch. Other benefits include 60 day return period (which would also mean you can price match anything you buy), UP to 24 mo protection on everything you buy in the store ( small deductible fee for claims outside manufacturer warranty, and only if you continue membership after 1st year), a TON of deals that are exclusive for totaltech members that can range anywhere from $5 to thousands, again a bunch of services like pc hardware install, tuneups to optimize pc, free delivery and install on appliances and tvs, and free tech support. It really is a great program if you already want those services.

I got my first year free and kept it after that because I buy a lot for home and work from BB. Your average Joe might not need it, but having a 2 year warranty by default and 60 days to return things is helpful if you shop a lot there. There are other benefits but I never use them. You have to renew to keep your extended warranties if you have any active.

All protections expire if you cancel. It’s most ideal if you buy a lot of tech but doesn’t make sense if your tech purchases are infrequent imo. There are cool services in addition to it but I’ve never found use for them.

Best Buy Total is a membership that attaches to you. As a member, purchases you make may include up to 24 months of Best Buy Protection.

If you cancel your membership or allow it to lapse, all your Best Buy protection plans expire, and cannot be reinstated.

In-store Geek Squad non-repair Services are included for members.

Geek Squad Protection is a separate warranty purchase. Geek Squad Protection plans are 20% off for members, and are not contingent on you keeping your membership active, as they are a separate purchase, not included with the membership.

U have no choice at this point but to keep it for the foreseeable future. If U don't buy a lot of tech every year that shits a scam. Buy the gsp and have what U need covered for up to 5 yrs depending on the item. I don't sell or push that shit. As soon as u cancel it everything U have under it is no longer covered. The gsp is better in my opinion. That service isn't for everyone. That's for techies and resellers.

no one can. that's the point

Keep in mind that there will be a deductible of $100 and a claim limit with Best Buy Protection (warranty that comes with membership. There is no deductible with t)3 5 year Geek Squad Protection.

Total is tied to a yearly membership, has a deductible, and only gives a pro-rated amount if it's decided the TV needs to be replaced. Geek Squad protection has no deductible, you keep your coverage even if you quit the membership, and you should receive back what you paid (in a store credit) towards a replacement.

The five year gsp seems to be more convenient for you, the membership only covers your tv and sound bar for up to 2 years IF you keep it active. Not to mention it also has a deductible if you go with the membership, so personally it seems you'd be paying more than it's worth.

The five year plan is best on large items like TV and appliances. The cost is up front and there are no part or labor fees in the 5 years. With total, you will pay a 99 service fee and certain things will cost additional money.

I am a total member because it covers all the smaller things I buy, but I will only buy the 5 years on larger things. Plus with total you get a 20% discount on the GSP.

You only get 2 year of protection through total if you keep total subscription active for 2 years. So you would pay the total subscription twice to get 2 years of protection. Unless you plan to buy other stuff from Best Buy and really take advantage of the total it may not be worth it.

I offer a free tech support hotline for seniors and older adults (55+). It's call Seniority Support. If you can't figure out a plan for them, they're welcome to call me anytime.

As for Best Buy total care.. Personally, I don't recommend them. I've heard too many stories from former employees.. The prices are usually ridiculous, many of the staff are less than scrupulous, and booking/keeping appointments seem disorganized. That being said, most of their employees are pretty solid when it boils down to actual tech work..

My Sam's Club membership isn't $200 a year and it's actually far more useful. TVs have 2-5 year warranties without paying extra

Best Buy wants to be like Sams club and costco

This was the only reason I still shopped here. First they cut the points in half. Then they took away the ability to bank points. Now no points unless you use their credit card. Bye bYe BB.

TT should not be $200

Does it smell like a bad Q4 around here to anyone else?