From what I have read here, BB warranty claim is easier to deal with than other third parties.

Otherwise Amazon has the better return window. If you don't have a membership, is less at Best Buy.

Best Buy has the advantage of price matching until your return period ends.

Gotta love the Military Exchanges. (BX/PX/NEX). 45 day return policy and warranty is as good as the Geek Squad's and 4 years for a $1500-$2000 TV is $200. But most ppl can't shop those lol.

I would be very wary of Amazon warranties or any 3rd party warranties. Store warranties like Best Buy or Costco are good.

BestBuy seems to have a better overall warranty but at a higher cost. The edge for Amazon is their 30 day return policy verses 14 for BestBuy.

FYI - If you buy the new My Best Buy Plus membership, which is $49, one of the things you get is a 60 day return window.

I have purchased several TVs from Amazon for work. No problems. If you don't have a way to transport the TV, I'd definitely consider Amazon. That said, in the Amazon vs Best Buy argument... I would go with Costco :) Extra warranty (year, or more if you use their Visa card), usually good price, exceptional customer service if you do need to return it, can have it shipped to your door but still have the option of an in-warehouse return.

I would be worried about how well a large TV is handled during shipping. It's also much easier to return the TV to BestBuy in case something does happen. Amazon does have great customer service however.

When I got my TV from Amazon a couple of years ago I was able to set a delivery window (IIRC it was a 2 hour window).

When the delivery company came they also unboxed the TV and placed it on my entertainment stand, plugged it in, and made sure it turned on.

I like to buy large purchases like this from Best Buy. If you don't like they have a generous return policy with no restocking fee

Honestly, the return process seems like it would be easiest with best buy, but amazon is pretty good. Id just make sure you document and take a couple pictures if you do it with amazon.

Ive had amazon refund money to my account while the item was "still in transit" back to them, like i received the notification a couple hours after i had dropped off the package. These were <$1000 items, but still high dollar.

I dont know how you feel about warranties, but ive heard some good things about people getting the best buy warranty on their tv's. Ive just read a couple stories of "no questions asked" situations where their tvs were replaced with the same or newer model televisions with the geeksquad warranty.

Amazon uses shit third parties for all their warranties or install, avoid

I just buy my electronics with a credit card that extends the warranty an extra year

These warranty companies all collect more than they pay out. I've saved enough declining them that it's no big deal if something breaks.

Just avoid Hisense.

Best Buy. No question.

Amazon uses Asurion. They do pay out. I got a $1579 X90K fully covered although you don't get the initial cost of insurance back. I got a check within a week or them approving my claim.

That said, the Best Buy warranty is way better.

Best Buy doesn’t repair Kindles. They may sell an extended warranty for a replacement. For the most part, all warranty is done through Amazon.

Thanks everyone for your replies. I have a small amount left on a gift card to BestBuy so I was leaning toward that route. I suppose it's worth the warranty to go through Amazon. Has anyone had to use the warranty in the 1 year period?

Thank you so much for commenting ! I appreciate it! If its the same warranty (1 year w refurbished replacement) i might as well use the BB gift card. I'm going to get all the protective covers and all that good stuff I've seen recommended on this forum too.

Amazon

I haven't kept up with thing much but why is Geek Squad the gold standard? I just bought the 57" on Amazon but will have to wait 4-6 weeks for it to deliver, versus driving an hour and 15 mins to best buy for one for the same price but only because I didn't have to make the drive and saved $85 using the Amazon Chase VISA. Figured I could wait, no problem. Amazon has a 30-day return policy and Best Buy a 15? Curious what makes it better.

I filed claims on asurion before for small electronic products like a anchor Hub but never a big purchase before like that. It would be a gamble, what they do and what they do for real. Where whereas for geek squad you know if it has a problem you can send it in and get a new one and if it says it doesn't cover accidental damage it would make sense to go for the asurion but like said I don't know how they treat TV TVs, monitors, etc. I don't really don't know so it's a toss-up right there. I am shocked that Best Buy doesn't cover accidental damage if asurion does it makes sense to go for them if you think about it, but I would ask the other people in this Reddit what their advice is before buying from Amazon.

I'd reccomend staying away from Assurion. Best Buy seems to be the better option bhere as I hear good things about their add on warranty but TBH, only have experience with Assurion. But TBH again, I hate the idea of having to buy an additional warranty for something I feel like the manufacturer should be covering. But it's the only way to confidently buy a Razer product.

Both are great options because of the return policy. I personally have used best buy for both of my blades and had nothing but great experiences.

Did you purchase “open box - acceptable”? I bought my Blade 16 and Blade 18 through open box Amazon. The 18 had the worst ips bleed I have ever seen on any system in my whole life…like did they drop it and stomp on it? and the 16’s touchoad broke on start up :)

Open box bestbuy are clean, have never had a problem and I went that route. Good luck for sure!

I understand that. I have enjoyed Razer due to be able to game and the builds. Knock on wood I had a 15 for two years and a 17 for two years and never any issues but this time I want to be prepared. Especially since I am saving money open box.

I’m not seeing any open box Blade 16’s with a 4090 on Amazon. Do you mean the Omen?

Yeah that's what I thought at first but they will honor online only pricing from all of those stores.

best Buy stopped price matching New Egg around 2019.

From what I can find, they violated Manufacturer UMRP pricing and that made Best Buy tell them to fuck off.

For the unaware, that's a minimum price for hardware set by the manufacturer. They're also involved with scammy discounts.

Best buy is ass now. Don’t shop there.

bestbuy told me that they dont price match amazon. only actual physical stores.

Samsung cuz you get coupons afterwards I think. 3rd party warranty is not fun. I got rejected repair services cuz Samsung denied my service provider as authorized dealership lol.

I bought it from Samsung because of the better trade-in value, employer discount, and $130 in freebies.

But if you don't have a trade-in, and the price is the same considering everything, then I would go with Best Buy for quick pickup and easier returns. After that, I would consider Amazon because of its amazing customer service, and if you have an Amazon store card, you get 5% back on purchases. My last resort would be Samsung.

If you buy from best buy then you'd only take it back during the return period. After that, any warranty claim goes through samsung

Best Buy is offering a 200$ store credit.

Samsung. You will get reward points. I even got buds 3 pro included.

I would have just done a return exchange on the tv since it was within the return period. No point going through the hassle of manufacturer warranty stuff. I don’t believe it covers physical damage but it does cover one controller replacement last I checked

Manufacturer warranties are typically one year. Are you in Canada or something?

Manu won't cover everything, might have to pay a premium for them to fix it, and might be without the console for 6 months while they process your claim.

I don't recommend relying on a 'free warranty' on a product.

You bought a Vizio. You will be using the warranty.

A couple of big differences I can point out right away. The main one is that the manufacturer warranty covers parts and labor - factory defects due to material and workmanship. The manufacturer warranty does not cover failures due to regular use and wear. Controller has some button drift, that's covered under warranty; button sticks because someone jammed it a bit too enthusiastically, you're own your own. Overheating is another common one. Overheats during regular use, warranty covers it, overheats because it's gotten too dusty or doesn't have proper airflow, nope. GSP would cover both.

The second is procedure. Manufacturer's warranty very frequently requires you to deal with the manufacturer, they don't usually allow BestBuy to act as their agent for their warranty. Gotta call them and follow their process. GSP, BestBuy owns the process.

For something like that TV, if it's within it's regular return period, it's easier to return and exchange than warranty. We'd be billing the manufacturer for the defective unit anyway.

For an XBox, the plan covers use and wear, but not significant physical damage. Jammed button on the controller from use, yes; smashed controller from pitching it at a wall, no.